Call-Taker

Job No: ESTA2
Location: Victoria

Please click here to access our new Call Taker - Triple Zero Victoria Application Form

 

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Privacy Acknowledgment

Converge International Pty Limited ABN 12 113 688 627 (Converge Internationalwe or our) is engaged by the Triple Zero Victoria (000VIC) to provide call taker recruitment screening services.  In connection with the services, we may collect and handle your personal information, which may include sensitive information and health information about you.  The Privacy Statement and Consent below sets out how we collect and handle your information and seeks your consent to our use of that information for the purposes specified.  Before submitting this application you should read and make sure you understand the Privacy Statement and Consent set out below.

We and Triple Zero Victoria are both committed to the protection of an applicant's privacy and personal information.  It is our aim to provide an environment in which personal information is managed in a secure, efficient and confidential manner.

We will collect and handle the information you disclose on this employment application as specified below and, unless stated otherwise, in accordance with our Privacy Policy. When we refer to information disclosed by you this may include your personal information, sensitive information and/or health information.  if there is any inconsistency between a provision of this Privacy Statement and Consent and our Privacy Policy, the terms of this Privacy Statement and Consent will prevail.

How we handle your information

We will handle the information you disclose on this application form as follows: 

  • we will disclose your information to Triple Zero Victoria in relation to your application for employment;
  • we will use your information to provide Triple Zero Victoria with an analysis or report based on that information;
  • we will use your information to process your employment application, to track an application history, and to improve our recruitment and selection processes (and those of Triple Zero Victoria) through periodical statistical analysis; 
  • we may disclose your information to Victoria Police for the purposes of security vetting or as authorised or required by law; and
  • we may also disclose your information to external providers so that they may perform services for us or on our behalf, including for the purpose of tracking applicants and conducting interviews and aptitude testing or psychometric testing where this is a condition of pre-employment for assessment purposes only.

Access to your information

You have a right to seek access to your own health information that we hold and to correct that information if it is inaccurate, incomplete, misleading or not up to date.  We may only refuse you access to your own health records in limited circumstances, for example where disclosure might threaten someone's safety.

Trans-border data flows

The section headed 'Overseas Disclosure' in our Privacy Policy does not apply to the information you disclose on this application form. 

We will not disclose or otherwise transfer your information to any person who is outside Victoria unless permitted by applicable privacy laws and privacy principles.  The circumstances in which the applicable privacy principles permit such disclosure or transfer include: 

  • where we reasonably believe that the recipient is subject to a law, binding scheme or contract which is substantially similar to the applicable privacy principles; and
  • if you have consented to the disclosure or transfer.

Your application for employment with Triple Zero Victoria will not be processed if part or all of the information requested on this Employment Application form is not provided.

Your consent

I have read and understood the foregoing privacy information and hereby consent to Converge International or its authorised agents or representatives collecting, using and disclosing the personal information (including health information and sensitive information) provided by me and contained herein for the purposes outlined above or other lawful purposes as authorised or required by law and I consent to Triple Zero Victoria accessing and using the details provided by me in relation to my application for employment.


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About Triple Zero Victoria

Triple Zero Victoria is the critical link between the Victorian community and the state’s emergency services agencies and it partners with the agencies to improve service delivery to the community.

It provides Victoria’s 24-hour emergency call-taking and dispatch services for police, fire, ambulance and VICSES and manages the provision of advanced, operational communications for police, ambulance, fire services and the SES.

Its vision is to be a high-performing team trusted by the community and our partners to deliver the right emergency response. And its central goal is to save lives and prevent harm through speed and accuracy in emergency operations.