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Student Services Officer - Rockingham WA

Job No: EVOCCA1423

Location: Rockingham WA

Employment Status: Full-time

No. of Vacancies: 1

Closing Date: 12 Feb 2016 AEST

About Us

Bronze winner of Australia's Employee of Choice Awards in 2015, Evocca College is a leading vocational education provider. Our mission is Exceptional Education, Inspiring Educators and an Outstanding Experience for our students. Evocca are now looking to appoint a Student Services Officer for our new multi-faculty branches due to open early 2016.

Our organisational culture is our point of difference from other RTOs and forms the core of Evocca College. We are looking for people who believe and demonstrate our business values of Determination, Passion, Trust, Growth, and Excellence.

The main objective of the role is to provide a high level of service, front desk and administration support. The role is varied and fast paced so you will need to be dependable, cooperative, have an excellent attention to detail, and be able to work within guidelines, following proven systems and procedures.

The Duties & Responsibilities of the role are as follows:-

Exceptional customer service
General Reception duties: welcoming clients, answering calls and taking messages, responding to enquiries
Processing student enrollments and cancellations
Data entry/scanning/photocopying
Provide office administration assistance to the Branch Manager and tutors
Purchasing supplies ie stationery, course materials, kitchen supplies for the college
General mail duties

Your Skills & Experience

Business qualifications beneficial, but not required
Three (3) years relevant administration, reception or customer service experience
A knowledge of the Vocational Education Training industry (preferred)
Excellent customer service with a proactive and resourceful attitude
High levels of attention to detail
Strong organisational skills
Exceptional communication skills
A good working knowledge and understanding of software systems and Microsoft Suite
A passion for helping others
Permanent residency or a visa that permits full-time work
Ability to undergo a police check

How to Apply

Complete the application questions you'll find below
Attach your resume on the following page

Apply Now

Personal Details * Required field

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Street*
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Questions

Please outline any qualifications that you currently hold.

What attracted you to this role and to working with Evocca?*

What are Evocca College's values and give examples of how you would display them in this role?*

Tell us about a situation that took some time and effort to solve a problem for a customer and the outcome achieved:*

What are your salary expectations for this role?

If successful in obtaining this position, when are you available to commence with Evocca College?*

Please list at least three (3) professional referees for us to contact should you be successful:*