Team Leader

Job No: EXT2612
Location: Clayfield

A 28 year old young man in Clayfield is looking for an experienced and enthusiastic Team Leader to manage his team of support workers and also to provide him with direct support. In this role, you will work collaboratively with the young man and his family, as well as his support team, wider circle of friends and informal support. He is a kind and gentle young man living at home with his parents in a semi-independent living space downstairs. He follows the Brisbane Bullets and the Broncos and enjoys spending time with friends and family. Throughout the week, his support team assists him to attend work and various activities in the community. He is non-verbal and requires support around communication and decision making. 

Team Leader Role:

  • Oversee flexible and responsive provision of supports. 
  • Manage regular roster arrangements of the support team. 
  • Provide direct support and relief support shifts when required. 
  • Facilitate opportunities for meaningful community participation and relationship building 
  • Communicate openly and honestly, always responding in a timely manner
  • Provide information and feedback about managing complaints or disagreements within the team 
  • Co-ordinate and participate in interviewing new support staff 
  • Support the induction and orientation of all new team members 
  • Uphold the dignity, privacy, and well-being of the young man at all times Key Qualities: 
  • Energetic, positive, kind, caring and enthusiastic 
  • An advocate for individuals with disabilities to live an inclusive life 
  • Highly organised with strong administrative skills 
  • Ability to effectively manage, mentor and lead a small team of support workers 
  • A demonstrated willingness to build relationships alongside individuals with disabilities and their families 
  • High-level interpersonal communication skills. 
  • Ability to problem solve, highly adaptable, flexible and able to think creatively 
  • Efficient planning and scheduling skills 
  • Confident using systems such as Google Drive / Google Workspace & Canva 
  • Reliable & genuinely committed to the role 

Shifts / Hours: 

  • Team Leader Role - 1 day per week indirect support - work from home (6-8 hours) 
  • Support Worker - 1 day per week direct support (6-8 hours) 
  • Capacity to be on-call for urgent matters 
  • Fill in shifts when other support staff are on leave 

Pay Rates below assume the candidate holds an ABN:

  • Team Leader Rate: $60/hr (weekday) 
  • Support Worker Rate: $50/hr (weekday) 
  • Outside normal hours rates to be negotiated. 

Essential Requirements: 

  • Own laptop for Team Leader administrative duties 
  • +2 years leadership experience managing / coordinating support teams 
  • +2 years disability support work experience 
  • Broad experience or interest in communities/disabilities sector 
  • Open Driver’s license and own vehicle with insurance 
  • NDIS Worker Screening (or willing to obtain)
  • NDIS Worker Orientation Module Certificate (or willing to obtain) 
  • Live within reasonable travelling distance 
  • Current First Aid Certificate & CPR 
  • Rights to work in Australia 

To Apply:

If this role sounds like the opportunity for you please apply with a cover letter that directly addresses the way you match the Team Worker profile and outlining why you would be a good fit for the role. We look forward to hearing from you. 

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Privacy Acknowledgement

As part of the recruitment process Staffing Options collects some personal information for administrative and matching purposes. Your application may be shared with families and people directing support who are using our recruitment service to find support staff. Your application may also be kept on file on a secure database for consideration for other support roles within our services. Staffing Options recognises the importance of privacy and we are committed to ensuring the privacy of your personal information.


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About Us

Staffing Options for Community Services is a highly reputable and long-standing Staffing Agency that has been operating since 1997. Guided by our core values, we offer a host of service options tailored to the needs and preferences of people with disabilities and the aged. Staffing Options is an Equal Opportunity employer. We aim to ensure our recruitment processes are fair, equitable and accessible for people from all backgrounds and represent the diverse communities we support.