Exciting news – Fraser Coast Regional Council’s online skills development training program for Administration and Customer Service professionals is open again for expressions of interest. The previous rounds of this Excellence Award winning program have led to many Fraser Coast residents gaining meaningful employment with Council in a variety of areas. If you are looking to gain experience across all areas of Council, open different career paths, build your administrative and customer service experience in different areas, this is the opportunity for you.
To be considered, you must:
- have previous administration and customer service experience
- have a keen interest in improving your skills to gain employment which involves both administration and customer service tasks
- have Microsoft Office and typing skills
- have a positive attitude
- display a high level of resilience
- be highly motivated
- be open and willing to learn
- be open to work across various departments, in providing administration and customer service support to various teams
- be willing to have a police check conducted
- have a current driver license (or be in the process of obtaining one) or be able to access transport to Hervey Bay and Maryborough
- be able to provide suitable proof of identity (e.g. driver license, passport, proof of age card etc.)
All participants will receive a certificate upon successful completion, which will outline the skills developed throughout the training. Those participants who demonstrate high performance throughout the program may have the opportunity to join Council’s pool of casual and temporary employees for administration and customer service roles, subject to meeting the eligibility recruitment criteria and available employment opportunities within Council.
Members from the previous round’s stories
Tempo Member – A
As a single mum there are many barriers to entering the workforce. What I have loved about working in the tempo pool is it allows me to work three days a week. I have flexibility during the school holidays, to attend the kids’ assemblies and events. I also get to complete rewarding work and improve my skills and abilities.
Tempo Member – B
As a naturally introverted person, entering the workforce after leaving school was challenging. Through the TEMPO program I have built my confidence and skills. I have also had the opportunity to work in so many different areas, such as Safety, Records, Environment, Governance, Finance, Libraries. It is the perfect opportunity for someone trying to decide a career path to follow.
Tempo Member – C
I retired last year with the plan to travel Australia during the winter and work the other part of the year. The TEMPO program has given me the flexibility to say yes to temporary positions, with the knowledge I can enjoy the outback during the cooler months.
These are a few highlights of the success the program has brought to its participants. It has provided all participants, with transferable skills to support future job placement and career growth.
What all successful candidates have had in common is being willing to learn new skills and are highly motivated.
Before applying, please read the fact sheet and the position description attached below.
• Click here to view the fact sheet
• Click here to view the position description
All placements are generally Monday to Friday during business hours.
Closing Date
There is not a closing date for this position due to the nature of the TEMPO pool. Applications received will be reviewed monthly. Once your application is assessed you will be notified if you are successful and to progress to the online assessment.
Order of recruitment stages
- Application submitted
- Online assessment
- Interviews will be held in person or over teams
- Successful applicants complete the online training
- Recruitment checks including reference and police checks
Who can apply?
This training program is open to any applicant who meets the above requirements and reside in the Fraser Coast region. Fraser Coast Regional Council is an equal opportunity employer. The below groups are encouraged to apply:
- School leavers
- Mature-age job seekers (aged 45 years or older)
- Aboriginal and Torres Strait Islander people
- Migrants and refugees from culturally and linguistically diverse backgrounds
- People with an impairment
- People re-entering the workforce after a lengthy absence (such as people returning from a period of parental leave)
- Veterans, ex-ADF personnel and their families
HOW TO APPLY:
Before starting, please read the fact sheet and position description.
Ensure your resume is updated including two recent professional referees, accurate contact details including your phone number and email address. The resume format should be .doc, .docx or .pdf format. PDF format is preferred. A cover letter is not required.
Upload a video recording no longer than two minute and no larger than 32MB, answering the below questions.
- What excites you about this position and why?
- Tell us something interesting about yourself that is not on your resume. For example, describe a hobby, past experience, achievement or something else.
- For hints on how to reduce the size of your video recording please click here.
For further information about the program or application process, please contact Jane McLoughlin, Temporary Employment Placement Officer on (07) 4197 4320 during business hours.
Apply Now