Medical Receptionist PT - McDonald Street

Job No: FD18
Location: Mordialloc

The Role

Our new Receptionists will:

  • Manage day to day operations of the front desk and ensure the successful and effective running of the practice
  • Prioritise communication, efficiency and accountability
  • Enjoy a multitasking day and a diverse working week

This will ideally suit an experienced receptionist looking for a new opportunity. Based wholly on site, the role is offered on a Part-Time basis and is available for an immediate start.

Tasks and responsibilities include:

  • Manage the reception team workflow, lead and support them to manage patient appointments, greet clients, take rebookings and payments and meet accreditation standards.
  • Appointment scheduling
  • Billing procedures
  • Debt Collections
  • Privacy and quality controls of patient files and notes
  • Support Management team with reporting and ad hoc tasks
  • Create and support a harmonious, cheerful and engaging practice environment
  • Ensure all staff, patients and visitors follow Covid-19 health regulations
  • Support and assist practitioners with:
    • Diary changes and client management
    • Manage client waitlists
    • Telehealth appointments and platforms
    • Ensure GP rooms are full equipped daily.
    • Manage and support all nursing workflows
    • Maintaining and ensuring accreditation standards

Requirements:

The successful applicant will have:

  • Prior experience in medical reception 
  • Demonstrated people skills and experience with working and supporting staff training and development
  • A thorough understanding of Medicare rebates
  • Excellent interpersonal and communication skills, and strong attention to detail
  • A confident and professional approach to dealing with matters arising
  • Experience of Practice Accreditation
  • Ability to identify marketing and promotional ideas to enhance the service provided to patients
  • Knowledge of Best Practice or similar programs (a benefit)
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About Us

Working with Family Doctor offers you;
• Excellent income opportunities,
• High-quality facilities, equipment and support and
• Satisfying careers

Staff is offered ongoing training and professional improvement, modern practices, and great working environments.

Doctors working with us are free to work at their own pace, to determine how many patients they see and how to manage their appointments. Doctors also have complete clinical autonomy within our clinics. We offer full nursing support, are fully accredited, and utilize the latest technology within a very modern environment. Our facilities and equipment provide an excellent environment to practice quality medicine. Best of all, we do not believe in fixed-term contracts!