Join the team and live the dream!

We are actively seeking a dynamic and seasoned individual to fill the position of Sales Coordinator . As a Sales Coordinator, your primary responsibility is to promote and sell Fitzroy Island Resort to prospective guests and companies. You will play a pivotal role in driving revenue growth and enhancing the resort's market presence. Reporting directly to the General Manager, you will be instrumental in developing and implementing sales strategies, managing client relationships, and overseeing various sales and marketing activities.

Key Responsibilities:

- Develop and implement a sales strategy aligned with the resort's business goals and revenue targets.
- Drive sales for accommodation, conferences, events, and food and beverage services.
- Create and manage reporting tools to keep stakeholders informed.
- Identify and open new markets and market segments for the resort.
- Maintain regular contact with key clients in leisure, corporate, and trade sectors.
- Ensure timely distribution of up-to-date promotional materials.
- Liaise with the General Manager to ensure high conversion rates of business enquiries.
- Communicate weekly with the General Manager regarding sales and marketing efforts.
- Design and refine performance indicators to measure sales effectiveness.
- Build and nurture relationships with key clients and industry stakeholders.
- Coordinate and host site inspections and media visits.
- Monitor competitive activity and adjust strategies as needed.
- Represent the resort at Cairns trade exhibitions and industry events.
- Utilise technology-driven channels, including the resort website and online booking systems, to maximize benefits.
- Leverage online third-party intermediaries and digital booking platforms to drive growth.
- Produce monthly effectiveness reports on sales and marketing activities.
- Assist the General Manager with special projects and ensure familiarity with all resort policies and programs.
- Participate in induction and refresher programs.
- Demonstrate professionalism, maturity, and emotional intelligence at all times.
- Develop and present a comprehensive sales business plan.
- Conduct regular meetings with the Sales and Marketing department and other resort departments, publishing meeting minutes.
- Ensure continuous market research and report on competitive activity.

About You:

- Excellent oral and written communication skills.
- Strong organisational and time management abilities with effective prioritisation skills.
- Critical thinking and problem-solving aptitude.
- Proactive attitude with a strong customer focus and results-driven approach.
- Proven experience in sales, marketing, or a related field, preferably within the hospitality and tourism industry.
- Strong negotiation skills, analytical mindset, and creative thinking.
- Proficiency in managing material resources and digital systems.
- Ability to work independently and maintain high organisation in digital systems and scheduling.
- Proficient in Windows programs, Canva, Facebook Business Manager, and other relevant software.

Why work for us?

• Discount on restaurants and resort activities.
• Fun, supportive, family friendly culture.
• Guaranteed, no two days (or events) will ever be the same.

About Us:
Fitzroy Island Resort, nestled in the beautiful Cairns region, is a premier destination offering exceptional accommodation, conference, event, and food and beverage services. We are dedicated to delivering an outstanding guest experience and are looking for a dynamic Sales Coordinator to join our team and help us achieve our ambitious growth goals.

How to Apply:

If you are passionate about sales and marketing and are ready to contribute to the success of Fitzroy Island Resort, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position 

Fitzroy Island Resort is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Don't be shy, hit apply. Join the island life today!

*ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED*