Work, play and stay on Fitzroy Island!

We are currently seeking a Food & Beverage Duty Manager to join our growing team.

Position Overview:

You will assist the Food and Beverage Manager to lead and train the teams in all areas of Food & Beverage and Events operations and provide the highest level of customer service. You will also be tasked with driving and delivering exceptional guest satisfaction results and overseeing daily operations whilst assisting in the management of wage costs, revenue and profitability of the various F&B outlets. This role is 'hands on', working as part of a team to provide quality products, quality service within budgeted cost guidelines. 

Reporting to the Food & Beverage Manager, your key responsibilities include, but are not limited to;

• Supervising and supporting your employees to ensure service standards are met and policies and procedures are observed to provide a consistent, high level of service for all levels of customer contact.
• Assist with staff training, corrective action meetings and any personnel issues with the Senior F&B Manager and HR Coordinator.
• Administration duties including but not limited to rosters, time sheets, reporting, personnel records and SOP's.
• Assist with stock take processes, ordering & barge delivery days.
• Liaise with the Conference & Events Coordinators and to effectively execute all Resort Events.
• Liaise with the Executive Chef and Kitchen department to ensure food standards are in accordance with company guidelines.
• Comply with safe work practices and manual handling techniques at all times and take a consultative role to assist in achieving a healthy and safe working environment for all staff.

Skills you will possess: 

• Strong computer skills in all aspects including spread sheets & POS systems - Guest Centrix or H & L will be highly regarded.
• Excellent attention to detail with professional and adaptive communication techniques.
• A hands-on approach with strong leadership skills and the ability to successfully train, guide and mentor staff.
• Excellent time management skills.
• Projects a professional and positive image at all times.
• Works under pressure without negative impact.
• Effective verbal and written communication skills.
• Develops and maintains co-operative working relationships.
• Have the ability and willingness to undertake further development.

Mandatory:

• Current QLD RSA
• Must have a current National Police Check issued by Queensland Police or able to obtain one within three weeks of commencing employment.
• Employees whose duties include driving a company vehicle, must hold a current QLD Driver’s License.

Why work for us?

• Save money with affordable accommodation and meals included!
• Discount on restaurants and resort activities.
• Free staff Gym.
• Fun, supportive, family friendly culture.
• Access to walking tracks, snorkeling, turtle tours, kayaking, diving, fishing and so much more!     

About Us:

Fitzroy Island is an unspoiled tropical paradise of rain forest and beaches within the calm sheltered waters of the Great Barrier Reef. Fitzroy Island is a National Park where visitors can discover spectacular walking trails, abundant marine life, and local wildlife.

Fitzroy Island Resort is passionate about providing a memorable experience for families and travelers, that showcases the natural beauty of the Island every day. We have a team that prides themselves on delivering exceptional customer service with an emphasis on safety and collaboration. Located 45 minutes from Cairns in Tropical North Queensland, Fitzroy Island is easily reached by regular transfers on the air-conditioned Fitzroy Flyer.                      

Don't be shy, hit apply. Join the Island life today!