Production Supervisor

Flagstaff Group Services – South Nowra, NSW

Full-Time | 38 Hours per Week
Monday to Friday | 7:30 AM – 3:36 PM

Hourly Rate: $32.13 per hour + Leading Hand Allowance: $1.33 per hour + 12% Employer Superannuation

Lead a Team. Create Opportunities. Make a Difference.

The Flagstaff Group is seeking an experienced and motivated Production Supervisor to join our Flagstaff Group Services team in South Nowra.

As the Production Supervisor, you will supervise the daily operations of Flagstaff Group Services at our South Nowra site, ensuring production, quality and customer service outcomes are achieved while creating meaningful employment opportunities for people with disability.

You will supervise a diverse workforce delivering a range of commercial services, coordinate workflow, allocate resources, monitor productivity and maintain a safe, inclusive and supportive workplace.

Reporting to the Production Manager, this is a hands-on leadership role requiring strong operational skills, people leadership capability and a commitment to continuous improvement.

Who We Are

For nearly 60 years, The Flagstaff Group has championed inclusion, independence and opportunity for people with disability across the Illawarra and Shoalhaven. As a proud NDIS-registered provider, we deliver a wide range of supports that empower people to live meaningful, self-directed lives.

Through our employment and business services, Flagstaff creates real workplace opportunities for people with disability while delivering quality commercial solutions to businesses and the community.

We provide a diverse range of services including Grounds Maintenance and Gardening Services, Commercial Cleaning, Packing and Assembly, Bottling and Packaging, Light Manufacturing, Industrial Sewing, Canvas Tool Bags, Metal Tags, Woodwork and other customized production services.

Our commitment to excellence and inclusion has been recognized through:

• Finalist – Outstanding Community Organization, Illawarra Business Awards 2025

• Winner – Excellence in Diversity and Inclusion, 2025 IMB Business Awards (Business Illawarra)

These achievements reflect the dedication of every team member who brings our values of Support, Lead, Include and Celebrate to life every day.

When you join Flagstaff, you join a team that is genuinely shaping a more inclusive community. 

Key Responsibilities

• Supervise and coordinate daily production and service delivery operations.

• Supervise, coach and support employees, including supported employees, to achieve quality and productivity outcomes.

• Coordinate work across Flagstaff Group Services activities,

• Plan workloads, allocate resources and ensure customer orders are completed on time.

• Maintain high standards of quality, safety and customer service.

• Promote and maintain a strong Workplace Health and Safety culture.

• Provide training, guidance and ongoing support to team members.

• Monitor productivity, workflow and operational performance.

• Identify opportunities for process improvement and increased efficiencies.

• Maintain accurate production records, reports and documentation.

• Liaise with customers, suppliers and internal stakeholders.

• Support inventory management, equipment maintenance and workplace housekeeping.

• Promote Flagstaff’s values of Support, Lead, Include and Celebrate.

About You

To be successful in this role, you will have:

• Previous experience in a production, manufacturing, warehouse or operations supervisory role.

• Demonstrated experience leading and supporting teams.

• Strong communication and interpersonal skills.

• Ability to build positive relationships with employees, customers and stakeholders.

• Excellent organizational skills and ability to manage competing priorities.

• A proactive approach to problem solving and continuous improvement.

• Strong understanding of workplace health and safety practices.

• Intermediate computer skills, including Microsoft Office.

• Current Australian Driver License.

Experience working with people with disability, supported employment or community-based services will be highly regarded.

What We Offer

Flagstaff fosters a collaborative, inclusive and supportive work culture that empowers our employees to excel in their roles.

Being part of the Flagstaff family means you will be recognized for your contribution in a workplace that sees abilities first. You will have the opportunity to grow professionally while making a meaningful difference in the lives of people with disability.

Our benefits include:

• Competitive salary of $32.13 per hour plus $1.33 per hour Leading Hand Allowance.

• 12% employer superannuation contribution.

• Attractive salary packaging options of up to $15,900 tax-free earnings.

• Extensive learning and development opportunities for professional growth.

• Access to an Employee Assistance Program offering free and confidential counselling.

• Annual paid picnic day.

• Staff award and recognition programs.

• Employee engagement, wellbeing and celebration activities and initiatives.

• A supportive workplace culture built on inclusion, respect and teamwork.

Ready to Apply?

Please submit your resume and a brief cover letter outlining your experience and suitability for the role.

Applications will be assessed as they are received, and the position may be filled prior to the closing date 14 Aug 2026.

Our Commitment to Inclusion

The Flagstaff Group is an Equal Opportunity Employer committed to creating a diverse and inclusive workplace.

We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and all members of our community.

At Flagstaff, we don’t just offer jobs — we create opportunities, celebrate abilities and build inclusive communities.