Production & Delivery Assistant (Print, Mail & Digital)

Join Our Team as a Production and Delivery Assistant!

Who We Are

The Flagstaff Group is a not-for-profit organization with nearly 60 years of providing life skills and employment for people with disability. We operate various social enterprises and are a registered National Disability Insurance Scheme (NDIS) provider. For the second year in a row, Flagstaff has been awarded the 2025 and 2026 Illawarra Business Award for Excellence in Diversity and Inclusion. We also received a highly commended for 2026 Outstanding Community Organisation. This is a recognition for all the hard work our employees do. Our commitment to continuous improvement means we value all team member's ideas and contributions.

The Opportunity 

Are you ready to roll up your sleeves and make an impact?  Through our Print, Mail & Digital division, we offer a suite of commercial services including bespoke printing, bulk mail, assembly, pick and pack and warehousing. We’re looking for a Full-time - Production and Delivery Assistant to join our Print, Mail & Digital team based in the Illawarra. In this hands-on role, you’ll be assisting in all production areas, operating equipment, collaborating with the team, and ensuring jobs are completed to a high standard. The role would require you to operate various print production machinery and finishing equipment.

The ideal candidate will have:

• Previous experience in print production, commercial printing, mail processing, finishing, or a similar production environment, with strong attention to detail and a customer-focused approach.
• Experience operating print production and finishing equipment, such as digital printers, guillotines, folders, inserters, laminators, or similar machinery, preferred.
• The ability to complete basic equipment checks and troubleshooting, including clearing paper jams, resetting equipment, and identifying common production issues.
• An understanding of print quality requirements and the ability to check finished work for accuracy, consistency, and presentation.
• The ability to follow job tickets, production instructions, specifications, processes, and procedures accurately.
• Good organisational skills and the ability to work efficiently to meet print production deadlines and customer requirements.
• The physical fitness and willingness to undertake regular manual handling activities, including moving paper, printed materials, and finished products.
• A current NSW Driver Licence and the ability to provide a driving record demonstrating safe driving, if requested.
• A current Forklift Truck Licence, or the eligibility and willingness to obtain one.
• National Police Clearance, NDIS Worker Clearance, and First Aid certification, if required.

We Offer

At Flagstaff we foster a collaborative, inclusive and supportive work culture that empowers our employees to excel in their roles. Being part Flagstaff, means you will be recognized for your contribution in a workplace that only sees abilities. We offer our employees a wide range of benefits.

• $15,900 tax free earning through salary packaging
• Access to an Employee Assistance Program
• Annual paid picnic day
• In-house staff discounts
• Provision of tools, equipment, and ongoing training to ensure you have what you need to succeed in your role.
• Support in maintaining your NDIS Worker Clearance, Police Clearance and First Aid certification 
• Hourly rate at Grade 5, SES Award- $30.43 per hour 

How to Apply?

If you're ready to bring your enthusiasm for teamwork mindset to a team that truly values what you do, we're excited to meet you! Apply today to join The Flagstaff Group as a Production & Delivery Assistant

Click here to obtain the full job description

Applications Close: 30 November 2026

Applications may close early if a preferred candidate is selected. At Flagstaff we believe in performing to the best of our ability for the good of the team and our customer. We celebrate a culture of helping others and maintaining a positive ‘can do’ attitude and where our behaviours are underpinned by our values. 

We offer our staff opportunities for career progression and salary sacrifice opportunities to permanent staff. The successful applicant will be required to undertake a National Criminal History Check and NDIS Worker Clearance.

Flagstaff is committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from people of all backgrounds, including people with disability, Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, LGBTQIA+ individuals, and people of all ages.