Print & Mail Data Officer

 Exciting Career Opportunity – Apply Now! 

Position: Print & Mail Data Officer 
Location: Illawarra, NSW
Division: The Flagstaff Group – Print, Mail & Digital

Are you ready to make your mark at The Flagstaff Group? We’re on the lookout for a Print & Mail Data Officer to join our talented team in Illawarra! This full-time Grade 6 role offers the perfect blend of creativity, technical expertise, and career growth opportunities. If you're eager to contribute to exciting projects and collaborate with a dynamic team, this is your chance to shine!

Click here to access the Job Description

Why This Is a Career-Defining Role:

This is more than just a job—this is your opportunity to shape the future in the Print & Mail division at Flagstaff!

• Full-Time Role: 38 hours per week, Monday to Friday
• Hourly Pay Rate: $30.27
• Grade 6 Role: Step into a key operational position with exciting opportunities to develop your career.
• Salary Packaging: Reduce your tax impact and enjoy the flexibility of salary packaging options.
• Paid Annual Picnic Day: Take a well-deserved break and enjoy a company picnic day off, for fun and team bonding!
• Maintaining Probity Checks: Support in maintaining your NDIS Worker Clearance, Working With Children (WWC) Check Police Clearance and First Aid certification
• Access to an Employee Assistance Program
• Exclusive Internal Benefits: Access discounts on Flagstaff products and services—because we believe in rewarding you for your hard work!
• Special Flagstaff Discounts - Gym membership, Physical therapy & Physiotherapy 
• Special Flagstaff Discounts - Boxing classes, as a social sport!
• Learning & Development: We’re committed to your growth! Continuous learning and career development programs to help you reach your full potential.
• A supportive, fun, and values-driven workplace.
• And so much more...

What We’re Looking For:

We’re looking for a proactive, detail-oriented individual who thrives in a collaborative environment. Here’s what we need from you:

• Hands-on experience with InDesign and Microsoft Suite and strong knowledge of data manipulation.
• You’re highly organized and can manage multiple projects with competing deadlines.
• You’re a team player, skilled at working in collaboration to deliver successful outcomes.
• A strong customer service mindset, with the ability to manage client expectations and ensure satisfaction.
• You take pride in delivering high-quality work and meeting deadlines consistently.
• Always open to mastering new systems, tools, and techniques to improve efficiency.
• A strong commitment to confidentiality and discretion is essential in this role.

Your Role:

As our Print & Mail Data Officer, you will be a key player in ensuring that both internal and external customer service are executed to perfection. Here’s a glimpse of your core duties:

• Accuracy & Attention to Detail: Maintain accurate records, data entries, and administrative functions, ensuring all information is stored correctly and accessible.
• Quality Control: Ensure client expectations are met and quality standards are maintained.
• Collaboration with Teams: Work closely with internal teams and external vendors to ensure smooth workflow and effective project execution.
• Troubleshooting & Problem Solving: Identify issues related to customer requests, data management, or production processes, and propose timely solutions.
• Client Interaction: Communicate with clients to gather feedback, meet their needs, and exceed their expectations.
• Training & Guidance: Complete all training outcomes in 6 months adhoc.
• Continuous Improvement: Assess and recommend improvements to internal processes, software tools, and systems to increase efficiency and quality control.

How to Apply:

Ready to make your mark at Flagstaff? We’d love to hear from you! To apply, simply submit your resume and cover letter. In your cover letter, tell us why you’re the perfect fit for this role.

At The Flagstaff Group, we are an equal opportunity employer and celebrate diversity. We’re committed to building an inclusive and supportive workplace for all employees.