Business Development Manager– NDIS Sector
Job No:
FLS47
Location:
Macarthur
Exciting Promotional Opportunity – Apply Now!
Who We Are
The Flagstaff Group is a purpose-driven integrated social enterprise nearly 60 years of providing life skills and employment for people with disability. We operate various social enterprises and are a registered National Disability Insurance Scheme (NDIS) provider. Our vision is to see a world that only sees abilities, promoting inclusion, support, celebration, and leadership.
Why is this a career-defining opportunity
Do you thrive on the thrill of closing deals while making a real difference in people's lives? If so, The Flagstaff Group wants YOU as our Community Relationship Manager. This is a KPI-focused sales and client engagement role where you’ll be actively sourcing new clients, building partnerships , promoting Flagstaff’s NDIS services, and creating strong referral pathways. You’ll be the vital link between Flagstaff and the community—it’s your opportunity to drive impact through partnerships, insights, and strategy.
Your role
In this full-time role, based in our McArthur site, the Customer Relationships Manager will grow our NDIS services and expanding our community impact. Key responsibilities include:
- Delivering solution based sales to secure new clients and enhance relationships with current stakeholders
- Attending community engagement events, expos, and industry networking forums
- Building strategic relationships with referral partners and support coordinators
- Developing and submitting continuous improvement strategies to support business retention – take out
- Preparing and presenting reports on sales pipelines, conversion rates, and trends
- Responding to leads in a timely manner and supporting onboarding with internal teams
- Supporting marketing and outreach campaigns aligned with Flagstaff’s brand and mission
What's in it for you
- Be the face of Flagstaff – Represent Flagstaff at community expos, inter-agency meetings, and high-visibility events.
- Annual salary will depend on experience in a range of $85,000–$100,000 per annum plus 11.5% superannuation
- Vehicle Allowance provided
- Upto $15,900 tax free earning through salary packaging
- Flexible work arrangement
- Support in maintaining your NDIS Worker Clearance and Police Clearance
- Access to an Employee Assistance Program
- Annual paid picnic day
- Provision of tools including mobile phone and laptop to ensure you have what you need to succeed in your role.
- A supportive, fun, and values-driven workplace.
What We are Looking For:
A passionate, self-motivated professional who is:
- Experienced in business development, sales, or community engagement (NDIS sector preferred)
- Confident in building long-term partnerships and converting leads into sustainable growth
- Insightful in interpreting NDIS trends, pricing arrangements, etc.
- A strong communicator, with an ability to develop rapport with a wide range of stakeholders
- Organised and data-driven, with a strong grasp on CRM systems and sales reporting
- Committed to excellence, inclusion, and supporting people with disabilities
How to Apply:
Ready to make an impact? We would love to hear from you!
To apply, submit your resume and a cover letter outlining what makes you a great fit and how your experience aligns with this role.
At The Flagstaff Group, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone—regardless of age, gender, cultural background, disability, sexual orientation, or identity—feels valued, supported, and empowered. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and those from all walks of life.