Program Support Officer
Job No:
FLS48
Location:
Unanderra
About Us
The Flagstaff Group Ltd is a trusted not-for-profit Australian Disability Enterprise that has been creating meaningful employment and life skills opportunities for people with disabilities for over 55 years. Guided by our core values—Support, Include, Lead, and Celebrate—we empower people and communities every day.
About the Role
The Flagstaff Group is looking for a Program Support Officer to join our My Life program. It’s a fun, empowering environment where friendships are made, skills are developed, and every day offers something new. MyLife events run all year round and you’ll be helping to keep it all running smoothly behind the scenes.
You can read more about our MyLife programs here - https://www.flagstaffgroup.com.au/ndis_services/my-life-activities/
You will work closely with our Community & Innovation Partner to ensure the day-to-day operations run smoothly and efficiently. This rewarding role combines administrative support with community-focused coordination, helping to deliver a wide range of engaging activities for participants.
You’ll be the go-to for phone and email enquiries, scheduling participant attendance, and maintaining accurate data and records, so attention to detail and a warm, professional communication style are a must.
- Location: Port Kembla, NSW
- Division: The Flagstaff Group – Life Choices
- Employment Type: Part-Time – 10 hrs per week (Monday and Friday)
- Hourly Rate: between $26.30-$28.12
About You
We’re not looking for years of experience; we’re looking for the right attitude. You’re:
- Passionate about supporting people with disability
- A natural communicator - warm, respectful, and inclusive with all kinds of people
- Super organised – you love lists, schedules, and keeping things on track
- Has a keen eye for detail
- Comfortable with computers and confident in data entry
- Someone who works well independently and takes initiative
- Familiar with (or curious about) the NDIS and how it supports people
Why Join Flagstaff?
At The Flagstaff Group, we believe in supporting people to be their best selves—and that includes you. Here’s what you’ll love about working with us:
- Work with purpose – make an impact in a program that empowers lives
- Learning & Development: A unique opportunity to build your NDIS knowledge
- Salary Packaging: Reduce your taxable income through our not-for-profit salary packaging benefits upto $15,600 per annum.
- Employee Wellbeing: Access to our EAP, annual paid Picnic Day, and initiatives like gym discounts, flu shots, and more
- No travel required – stay local, work independently, and enjoy variety in your day
How to Apply:
Ready to take the next step in your career at Flagstaff? We’d love to hear from you!
To apply, submit your resume and a brief cover letter. In your letter, let us know why this role is perfect for you.
At The Flagstaff Group, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace for all.