A GREAT PLACE TO WORK   
As part of our team you will have the opportunity to make a real difference to our community, working with a diverse range of passionate, supportive and engaging people within a collaborative environment. You will also be part of a workplace that offers competitive employee benefits and opportunities and encourages professional development including:

• Salary packaging (including novated motor vehicle leasing and remote area housing benefits) for all permanent staff
• Long service leave after 5 years
• Corporate wellbeing programs
• Employee vaccinations
• PPE supplied
• Training and development programs   

The Care Facilitator works with Consumers/Participants their carers and person responsible to facilitate the planning and implementation of person centred quality services which enable the Consumers/Participants to maintain their dignity, respect and ability to live independently doing the things they choose.

Reporting to Coordinator Activity and Care Services, you will:

• Ensure strict maintenance of professional boundaries and confidentiality during all client interactions.
• Sustain a high level of expertise and skill to craft individualised supports that uphold independence while aligning with client goals like Enablement, Reablement and personal choices.
• Plan, coordinate, implement, and manage moderately complex Care Plans by:  facilitating client access to an array of services offered by various medical and allied health providers,
• assigning contractors, generating quotation forms, and overseeing work in compliance with funding guidelines, individual budgets, and the Council’s Procurement Policy.
• Establish and uphold Service Agreements and Budgets under governmental programs such as the National Disability Insurance Scheme (NDIS), Commonwealth Home Support Program (CHSP), and Home Care Packages (HCP’s).
• Operate within a defined scope that contribute to developing work methodologies and setting client outcomes within the organisation's clear objectives and financial limitations.
• Utilise professional judgement and initiative, drawing from specialised knowledge and experience.
• Address problems by referencing documented techniques, precedents, guidelines, or instructions.
• Train, supervise and mentor new or temporary staff to aid their learning and development.
• Prepare and electronically transmit necessary statistical data for entities like My Aged Care (MAC), the Data Exchange (DEX), and Medicare.
• Exercise due diligence in relation to Work Health and Safety risks, considering the "duty of care" and “dignity of risk” owed to the consumer/participant, while respecting each consumer/participant’s rights to self-determination, independence, and dignity.
• Work both independently and as part of a team to project and establish workflow priorities for deliverables within the designated responsibility area.

WHO WE ARE LOOKING FOR 
Specifically, you will have:

Essential 

• Sound working knowledge and understanding of The Aged Care Quality Standards, the NDIS Practice Standards and Quality Indicators.
• Outstanding proficiency in verbal and written communication, demonstrating the capacity to produce thorough client documentation.
• Sound computer skills, in particular data entry and word processing, using the Microsoft suite of software
• Class C driver's licence
• Ability to meet the requirements for a Criminal Record and Police Check, NDIS Worker Screening Certificate and NSW Working with Children Check

• Certificate IV in Community Services (Community Work, Aged Care or Disability Work) or other relevant discipline
• Proven expertise and understanding in budgeting and accounting, supported by relevant experience
• Credentials and/or applicable experience linked to social work or providing assistance for individuals experiencing cognitive impairment or vulnerability.
• A proactive individual capable of collaborating with clients and their representatives to develop support plans that align with their preferences, requirements, and financial considerations.
• Experience working with the Filemaker Pro Client database
• Current First Aid Certificate

INTERESTED IN APPLYING

• Carefully download and read the Guide to Applying for Employment, together with the position description to familiarise yourself with the role and application process
• Please upload documents in PDF or word format
• Please note that as part of Glen Innes Severn Council's recruitment process, prior to an offer of employment being made, recommended candidates will be required to undertake pre-employment checks. This may include: reference checks; national criminal police check; functional/medical assessment; qualification verification; Working with Children Check and NDIS verification.
• Our recruitment notification process is primarily via system generated emails. Please ensure your email is correct before submitting an application to avoid missing crucial updates and outcomes. Email communication notifications are used for but not limited to: application received, interview booking tools, confirmation of interview, request for references/more information, delay notifications, testing/assessments (aptitude/psychometric/industry specific) and application outcomes (unsuccessful before or after interview)
• Please regularly check your 'junk mail' or ensure our email address jobs@gisc.nsw.gov.au and Pulse email no_reply@lgss.com.au is set to 'trustworthy'

Council is an EEO employer. Women, Aboriginal people and Torres Strait Islanders, people with a disability, and members of racial, ethnic, and ethno-religious minority groups are encouraged to apply. 

Bernard Smith - General Manager

Promoting a safe and healthy workplace