A GREAT PLACE TO WORK   
As part of our team you will have the opportunity to make a real difference to our community, working with a diverse range of passionate, supportive and engaging people within a collaborative environment. You will also be part of a workplace that offers competitive employee benefits and opportunities and encourages professional development including:

• Salary packaging (including novated motor vehicle leasing and remote area housing benefits) for all permanent staff
• Long service leave after 5 years
• Corporate wellbeing programs
• Employee vaccinations
• PPE supplied
• Training and development programs   

The Tourism and Events Officer will promote and oversee the regions tourism activities including the destination marketing (Glen Innes Highlands) and the Visitor Information Centre Operations along with the planning and delivery of designated Council and community events / festivals.

Reporting to Coordinator Economic Development and Tourism, you will:

• Identify and foster tourism, event and cultural development opportunities in order to promote increased visitation and contributions to the local economy.
• Coordinate the operations of the Visitor Information Centre including the development and implementation of relevant policies and procedures to ensure a high standard of customer service.
• Assist in developing, implementing and monitoring Council event operational procedures and documentation, including event listings.
• Supervise and administer event operational plans, income / expenditure and bookings for stallholders, artists and attendees including recording, itemising and reconciling receipts and payments for the approval of the Coordinator Economic Development and Tourism.
• Supervise the delivery of the annual Australian Celtic Festival, Minerama, Christmas in the Highlands and other Council events as required with the ability and willingness to work weekends in conjunction with a 14-day rostered system and when required for specific events as well as attend group discussions, meetings and workshops as required to fulfil the responsibilities of the position.
• Provide event management assistance to local community groups to ensure the successful planning, budgeting and promotion of events and the efficient delivery of Council support.
• Ensure Council tourism and event information is effectively communicated internally (within Council and the Committees) and externally to all other stakeholders, using all forms of printed and social media technologies.
• Ensure that information and records are maintained, stored and disposed of in accordance with relevant policies and procedures, in consultation with Council’s Records Supervisor.
• Achieve goals, relevant to the area of responsibility, in accordance with Council’s Delivery and Operational Plans and to achieve the timely and effective implementation of Council resolutions.

WHO WE ARE LOOKING FOR

Specifically, you will have:

Essential

• Proven experience managing a team
• Extensive demonstrated experience in tourism and event management
• Excellent interpersonal skills and effective oral and written communication skills
• Proven ability to network, communicate and negotiate with community members and volunteers to achieve effective outcomes
• Sound computer skills, particularly project and event management and administrative programs
• Ability to accurately manage budgets and provide reconciliations and reports
• Ability and willingness to work weekends and attend after hours meetings if required
• Class C driver's licence (Car Licence)

Desirable

• Formal (tertiary level) training in tourism, marketing, communications, events and/or (community) development
• Interest in community economic development
• Experience in the areas of retail sales, merchandising and e-commerce
• Local Government knowledge and experience
• Advertising, creative and design experience/exposure

INTERESTED IN APPLYING

• Carefully download and read the Guide to Applying for Employment, together with the position description to familiarise yourself with the role and application process
• Please upload documents in PDF or word format
• Please note that as part of Glen Innes Severn Council's recruitment process, prior to an offer of employment being made, recommended candidates will be required to undertake pre-employment checks. This may include: reference checks; national criminal police check; functional/medical assessment; qualification verification; Working with Children Check and NDIS verification.
• Our recruitment notification process is primarily via system generated emails. Please ensure your email is correct before submitting an application to avoid missing crucial updates and outcomes. Email communication notifications are used for but not limited to: application received, interview booking tools, confirmation of interview, request for references/more information, delay notifications, testing/assessments (aptitude/psychometric/industry specific) and application outcomes (unsuccessful before or after interview)
• Please regularly check your 'junk mail' or ensure our email address jobs@gisc.nsw.gov.au and Pulse email no_reply@lgss.com.au is set to 'trustworthy'

Council is an EEO employer. Women, Aboriginal people and Torres Strait Islanders, people with a disability, and members of racial, ethnic, and ethno-religious minority groups are encouraged to apply. 

Bernard Smith - General Manager

Promoting a safe and healthy workplace