Are you ready to make a meaningful impact in your community? Glen Innes Severn Council is seeking a dedicated Rates Officer to join our team and help deliver exceptional services across our vibrant region.
Why Glen Innes?
Located in the picturesque New England area of NSW, our Council area includes Glen Innes and the villages of Deepwater, Emmaville, Glencoe, Wellingrove, and Red Range. Enjoy a relaxed lifestyle with short commutes, affordable housing, and access to stunning beaches and recreational facilities.
About the Role
As our Rates Officer, you will:
Manage property, general, and water rates records
Issue rate and water notices in compliance with legislation
Assist customers with enquiries and concessions
Support debt recovery and liaise with external agencies
Contribute to budget preparation and rate modelling
You will work closely with the Financial Accountant and play a key role in maintaining community confidence in Council services.
What We’re Looking For
Essential:
Strong organisational and communication skills
Experience in administrative, clerical, and debt recovery tasks
Ability to handle confidential information professionally
Proficiency in Microsoft Office and willingness to learn new systems
Desirable:
Certificate III in Local Government (Governance and Administration)
Familiarity with ERP accounting software and GIS systems
Experience in Local Government rating and debt recovery
Current Class C Driver’s Licence
Employee Benefits
Salary packaging options (including novated lease and housing benefits)
Long service leave after 5 years
Corporate wellbeing programs
PPE and vaccinations provided
Ongoing training and development
Interested In Applying
Carefully download and read the Guide to Applying for Employment, together with the position description to familiarise yourself with the role and application process
Please upload documents in PDF or word format
Please note that as part of Glen Innes Severn Council's recruitment process, prior to an offer of employment being made, recommended candidates will be required to undertake pre-employment checks. This may include: reference checks; national criminal police check; functional/medical assessment; qualification verification; Working with Children Check and NDIS verification
Our recruitment notification process is primarily via system generated emails. Please ensure your email is correct before submitting an application to avoid missing crucial updates and outcomes. Email communication notifications are used for but not limited to: application received, interview booking tools, confirmation of interview, request for references/more information, delay notifications, testing/assessments (aptitude/psychometric/industry specific) and application outcomes (unsuccessful before or after interview)
Please regularly check your 'junk mail' or ensure our email address jobs@gisc.nsw.gov.au and Pulse email no_reply@lgss.com.au is set to 'trustworthy'
Glen Innes Severn Council is an EEO employer. We encourage applications from women, Aboriginal and Torres Strait Islander peoples, people with disabilities, and members of diverse cultural backgrounds.
Bernard Smith – General Manager
Promoting a safe and healthy workplace
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