Assistance with Care & Housing (ACH) Outreach Worker

Job No: GO211126
Location: Creswick

  • Work with a rapidly growing organisation committed to social justice
  • Wintringham promotes ongoing training and professional excellence
  • Competitive pay rates: $36.06-$40.64 p/hour (dependent on qualifications + experience)
  • Generous motor vehicle allowance (additional $7.89 per hour)
  • Access to Salary Packaging
  • Laptop + mobile phone included
  • Part Time (30 hours per week)
  • Office based in Creswick – working across Grampians and Highlands regions


Who are we?

Wintringham provides aged care services to those who are financially disadvantaged and have previously been homeless or are at risk of becoming homeless. We employ over 800 staff and operate from multiple offices in Melbourne, Hobart and regional Victoria. Wintringham is a major provider of home care. Our team of Carer’s, Case Managers, Outreach Workers, Care & Support Workers and Recreation staff provide holistic care and support to clients who live independently in their own homes. The care provided to Wintringham clients is carried out with the underlying principles of social justice


Your new role

We are currently seeking a dynamic and proactive individual with a commitment to social justice to join our tight-knit Grampians Office team as an Assistance with Care & Housing (ACH) Outreach Worker on a Part Time basis for 30 hours per week. In this busy and dynamic role, you will assist people with complex needs to access services that will improve their capacity to live in the community as independently as possible.



Your responsibilities and duties will include:

  • Respond to referrals from myagedcare, to provide an outreach service to people aged 65 years and over who require assistance with care and housing.
  • Provide a point of contact for people who are aged 50 years and over, who are homeless or a risk of homelessness who require case management support
  • Advocate for disadvantaged and marginalised older people to access services such as Home Care Packages, home care, NDIS, public and community housing.
  • Advocate for priority access for clients who have suffered discrimination, institutionalisation and disadvantage to other services including other Wintringham programs.
  • Advocate and support clients to access private rental properties through internet searches and house inspections.
  • Provide assistance to clients needing resources to access the private rental market, including bond applications, rent in advance and assistance with rent.


Wintringham’s response to COVID-19

Client and staff safety is paramount to us at Wintringham. Throughout the COVID-19 pandemic, we have and will continue to ensure that our staff are supplied with the resources they need to guarantee they are working in a safe and risk-averse environment. If you gain employment with Wintringham, you will be provided with all necessary personal protective equipment in accordance with the advice from the Department of Health & Chief Health Officer throughout your working day. We have strict COVID-19 policies and procedures to ensure that our staff as well as our clients are kept safe in the community.


What’s in it for you?

We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:

  • Flexible working hours: Where applicable, we will offer flexible working hours that suit your life.
  • Access to exclusive not-for-profit salary packaging: salary package your personal expenses up to the amount of $15,900.
  • Continuous development: we believe in giving our staff the skills they need and will keep you up to date with yearly qualifications such as behaviour management, first aid, CPR and manual handling. We offer many growth opportunities and have a strong internal recruitment program.
  • Free access to wellbeing services + discounts to retailers: When you are employed at Wintringham, you will have access to our Employee Assistance Program, Staff wellbeing portal as well as discounts to some of Australia’s leading retailers.


What we will require from you:

  • An approved tertiary qualification (minimum undergraduate/degree in Social Work, Nursing or Social Sciences
  • Information and referral skills and a knowledge of the aged care, housing, community health and homeless service systems.
  • Demonstrated skills and knowledge of case coordination in the homelessness or aged care sector
  • Knowledge of issues associated with ageing.
  • Ability to work with people with complex needs including alcohol and drug dependence, psychiatric disability and acquired brain injuries.
  • Keen eye for detail
  • Excellent communication skills
  • The ability to enhance or maintain our residents independence and lifestyle
  • A friendly and non-judgmental attitude


How to apply

Previous applicants need not apply


For more information about the role, you can download a copy of the Position Description HERE


Applications can be directed to Lucette Russell (Housing & Homelessness Coordinator – Grampians Region) and submitted by filling out the required information below. 


Please upload your CV and Cover Letter in PDF format.  


Applications close at 5:00pm on Sunday 12th December, 2021.


Successful applicants will be required to undergo a NDIS Screening Check and Police Records check. Refusal to provide your information to both of these parties will prevent Wintringham from being able to continue with your application.


Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.


The Victorian Chief Health Officer has issued directions to help contain the spread of CoVid-19 and help keep Victorians safe, including directions to make the CoVid vaccination mandatory for employees that are required to attend a workplace. Successful candidates will be required to show evidence of being fully vaccinated prior to commencing employment with Wintringham.


Wintringham is an Equal Opportunity employer. Everyone has a right to feel welcome, respected and valued.


The safety of all older people is paramount; we have zero tolerance for family violence including elder abuse.


Wintringham proudly acknowledges Australia’s First Peoples as the Traditional Owners and Custodians of Country. We pay respect to all Aboriginal Elders past, present and emerging.


Inclusion makes our community and Wintringham stronger.





Apply Now
Apply with
Allows you to pre-fill the application using your SEEK profile information and resumé

Personal Details * Required field


About Wintringham

A passion for social justice

Wintringham is a Victorian-based not-for-profit welfare company specialising in the housing and care of older people who are homeless or vulnerable to homelessness.

This video will give you a strong sense of our history, values and culture: