Care Services Manager

Job No: HH799
Location: Parafield Gardens

Job Title: Care Services Manager

Job Type: Permanent Full Time

Location: Parafield Gardens

Closing Date: 25th January 2021


About Us

Helping Hand is one of South Australia’s most highly recognised and respected aged care organisations. The not-for-profit has been providing services to older South Australians through home care, retirement living, respite and residential care for more than 65 years and employs more than 1400 people in Adelaide and across regional communities. Helping Hand is an innovator and leader in the field of aged care services - best known by our reputation for quality, choice and professionalism. Helping Hand is a values-based employer that understands the important contribution of our staff, our clients and our community.


The Opportunity

Helping Hand has an opportunity for a Care Services Manager to join Parafield Gardens care home on a full-time permanent basis. Reporting to the Residential Services Manager, this role is responsible for leading and managing the daily operations of the facility, ensuring the continual delivery of high-quality person-centred care and services that both meet and exceed all required standards. The role will incorporate efficient monitoring of clinical systems and staff management.

The Care Services Manager also manages operations associated with the delivery of care and other support services to residents to ensure resident’s quality of life. This includes working closely with and building positive and effective relationships with key stakeholders, including residents, families and staff, as well as managing quality improvement activities to achieve specific goals and objectives. 


To be considered for this position, it is essential to hold a current practising Certificate as a Registered Nurse with the Australian Health Practitioners Regulation Agency (AHPRA). 


Skills & Experience 

/ Experience in a leadership role with experience in workload management, performance management and critical and reflective thinking skills in decision making and problem solving;
/ High level of interpersonal skills, with ability to liaise with people from a diverse range of backgrounds and the ability to be cross culturally sensitive.

/ Good written and verbal communication skills including experience in preparing reports, analysing data and providing recommendations,

/ Understanding of financial, material and human resources management,

/ Understanding of the principles and contemporary practice relating to change management,

/ Demonstrated understanding of quality assurance and continuous improvement,

/ A high level of understanding and experience in working within regulatory and legislative practice parameters in relation to nursing practice,

/ Demonstrated commitment to continuing professional and personal development.


Benefits & Perks

As a valued member of Helping Hand we can offer you:

/ Excellent salary benefits – Increase your take home pay;

/ Ongoing training and development opportunities,

/ Supportive and friendly working environment,

/ Committed leadership.


To view the position description for this role, please click here.


For confidential enquiries please contact Kerry Catt, Residential Services Manager on (08) 7285 3800.


Applications close Wednesday 25th January 2020



All applicants must have the right to work in Australia and hold a current national police check or be willing to obtain one.

All current Helping Hand employees must notify their manager of their intent to apply.

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Privacy Acknowledgment

Helping Hand Aged Care collects personal information as part of our recruitment and selection process. Helping Hand Aged Care will retain your details for future employment opportunities until such time as you elect not to have your information stored.
Helping Hand Aged Care recognises the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us.

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