Hotel Services Support Manager
Job Title: Hotel Services Support Manager
Job Type: Permanent Full-Time
Location: Port Pirie
Closing Date: 16th April 2021
Helping Hand is a not-for-profit organisation offering home care services, retirement living and residential care homes to over 7,000 clients in metropolitan and regional South Australia. We’re proud of the caring, engaged and thoughtful culture of our organisation – this pride comes from knowing we are genuinely making a difference to the lives of those around us.
Helping Hand is now seeking an experienced Hotel Services Support Manager to join our Port Pirie residential site. Reporting to the Hotel Services Manager, the Hotel Services Support Manager is responsible to lead, manage and coordinate food services and housekeeping staff at the site, and maintain the related service delivery standards and quality in these areas.
This position is also responsible for the efficient, effective and appropriate people, financial, and resource management. The aim is to provide quality outcomes for residents in alignment with Helping Hand’s organisational planning, policies, procedures and legislative requirements. This role works closely with the Hotel Services Manager to actively monitor hotel services activities from the resident perspective.
/ Demonstrated experience in leadership and management of people, including recruitment, performance management, change management, induction and training and team building skills.
/ Demonstrated experience in a similar position that includes finance management.
/ High level written and oral communication skills including the ability to communicate with a range of people to establish collaborative and effective working relationships and networks, convey complex information clearly and concisely and prepare written reports and business submissions.
/ Demonstrated ability to make decisions, take initiative and work independently.
/ Ability to work as a team member and to direct and develop staff including the provision of leadership.
/ Extensive knowledge of legislative and government regulations relating to ‘Hotel Services’, but in particular OHS&W legislation and food and laundry services.
/ Experienced in the use of Microsoft desktop products such as Word, Excel and Outlook.
Benefits and perks
/ Excellent salary benefits – Increase your take home pay;
/ Discounted Private Health insurance,
/ EAP - employee assistance program,
/ Ongoing training and development opportunities,
/ Supportive and friendly working environment,
/ Supportive and committed leadership.
To view the position description for this role, please click here.
For confidential enquiries, please contact Simon Mills on 0429 460 424
Applications close Friday 16th April 2021
All applicants must have the right to work in Australia and hold a current national police check or be willing to obtain one. Current Helping Hand employees must notify their manager of their intent to apply.