Housing & Homelessness (HHS) Housing Support/Case Worker

Metropolitan Melbourne (VIC)

Casual Basis

• Wintringham promotes ongoing training and professional excellence
• Competitive salary: $37.99 - $48.81 per hour (dependent upon experience and qualifications) + 25% casual loading, superannuation
• Casual Basis allowing for flexibility
• Position servicing Metropolitan Melbourne (VIC)

About us

Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care, housing and services. We employ more than 1,000 staff across Victoria and Tasmania.

Your new role

We are currently seeking a proactive individual to join our HHS Team on a Casual Basis. This engaging position will work collaboratively with the other Coordinators, Case Workers and HHS Managers to be responsible for the HHS portfolios across their relevant regional areas within Metro Melbourne.

Reporting to the Housing and Homelessness Coordinator, you will provide housing and support to clients living at home to assist them to remain living independently in the community for as long as possible while maintaining the healthiest lifestyle of their choice.

Your responsibilities and duties will include the below:

• Support clients using techniques, principles and frameworks including Harm reduction, Motivational interviewing and coaching, Trauma informed practice, Conflict resolution, MARAM and Housing First.
• Work collaboratively with clients to create a meaningful life, supporting

them via the promotion of:

• Developing daily living, self-care, mental and physical health self-management skills
• Understanding and managing their personal safety and well-being
• Implementing a harm minimisation approach to drug and alcohol use
• Supporting and developing skills in incident and crisis self-management

• Support clients to identify strengths, create individual case plans, and to increase skill and capacity development
• Facilitate and encourage the engagement and maintenance of natural supports
• Work with clients by linking and referring them into clinical services and social and recreational activities
• Assist clients to maintaining their tenancy by working in partnership with Wintringham’s Tenancy Management team
• Document and monitor income and expenditure against budget expectations including clients’ brokerage funds.

What we will require from you:

• You will have a relevant tertiary qualification in Social Work, Welfare or Community Services or equivalent, current drivers license, and first aid (level 2), as well as:
• Demonstrated experience in a client-facing role supporting a cohort experiencing homelessness with varying levels of complex psychosocial needs.
• Demonstrated experience working and leading within a case management/case coordination framework
• Proven commitment to excellence, accountability and innovation in best practice service delivery in the fields of homelessness and housing support
• Experience delivering services within social and community services programs including housing and homelessness support services.
• Knowledge of Commonwealth and State government policies, standards and compliance requirements
• Well-developed communications skills and the ability to with engage people from varying backgrounds
• An understanding of the Housing and Homelessness Service sector, My Aged Care, NDIS and other relevant service and regulatory systems.

How to apply

For more information about the role, you can download a copy of the Position Description here. 

Applications can be directed to Cassandra Politanski (H&HS Manager) and submitted via our website.

Please upload your CV and Cover Letter in PDF format.  

Applications close on Wednesday 17th May 2026 at 5pm.

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences, our Inclusion Statement may be accessed here. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@wintringham.org.au

Successful applicants may be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having one dose of a COVID-19 vaccine before commencing employment, and must provide evidence.