Senior Worker – HHS

Southern Tasmania Office - Hobart

Permanent, Full – Time Basis

About us

Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care, housing and services. We employ more than 1,000 staff across Victoria and Tasmania.

Your new role

This position will work collaboratively with the Housing and Homelessness Support (HHS) Coordinator to deliver HHS programs in accordance with contractual and legislative requirements.  This position incorporates a combination of client-facing service delivery, staff supervision, and administrative responsibilities.

The position will also ensure that service delivery practices are consistent with Wintringham's philosophy, values and mission.

• Provide leadership and supervision to the HHS team while managing a caseload of clients with multiple and complex needs. Oversee case planning, interventions, and service delivery to ensure person-centred, high-quality support that promotes positive client outcomes and aligns with Wintringham's values, Code of Conduct, policies, and procedures.
• Support clients to achieve sustainable housing and wellbeing outcomes by facilitating access to safe and affordable housing, Support at Home (SaH), the National Disability Insurance Scheme (NDIS), and other appropriate community services. Build and maintain strong partnerships with internal and external stakeholders to improve service access and coordinated care.
• Maintain high standards of case management and quality assurance by reviewing client documentation to ensure accurate, timely, and compliant record-keeping. Respond to client feedback and complaints in accordance with organisational procedures, monitor service quality, and contribute to continuous improvement through Wintringham's quality systems.
• Lead and develop staff by providing regular supervision, coaching, and performance reviews while supporting recruitment, retention, and professional development. Foster a positive team culture through open communication, collaborative problem-solving, active participation in team meetings, and adherence to organisational policies and best practice.
• Support effective financial and administrative operations by monitoring program income, expenditure, and client brokerage funds in collaboration with leadership. Ensure all documentation, funding requirements, and critical incident reports are completed accurately and submitted within required timeframes, while undertaking other duties as directed.

We are looking for candidates with the following:

• A tertiary qualification in Social Work, Welfare, Community Services or equivalent
• Current First Aid Level 2 certificate
• Current Driver’s Licence
• Demonstrated experience in a senior leadership role providing practice supervision, secondary consultation, and high-quality case management for people with multiple and complex needs within the housing, homelessness, aged care, or community services sectors.
• Strong knowledge of relevant government policies, funding and compliance requirements, continuous quality improvement, and financial management, with excellent communication skills and a commitment to social justice, collaboration, and Wintringham's values of options, dignity, and rights.
• Demonstrated experience in a senior leadership role providing practice supervision, secondary consultation, and high-quality case management for people with multiple and complex needs within the housing, homelessness, aged care, or community services sectors.
• Strong knowledge of relevant government policies, funding and compliance requirements, continuous quality improvement, and financial management, with excellent communication skills and a commitment to social justice, collaboration, and Wintringham's values of options, dignity, and rights.

 What we can offer you

We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:

• Permanent, Full-time role
• Competitive pay rates - $59.70 p/hr + super
• Not-for-profit salary packaging benefits: salary package your personal expenses up to the amount of $15,900.
• Flexible and hybrid work: Where possible, we will offer flexible working hours that suit your life.
• Continuous development: we believe in giving our staff the skills they need and will keep you up to date with yearly qualifications such as behaviour management, first aid, CPR and manual handling. We offer many growth opportunities and have a strong internal recruitment program
• Free access to wellbeing services When you are employed at Wintringham, you will have access to our Employee Assistance Program and Staff wellbeing portal

How to apply

For more information about the role, you can download a copy of the Position Description here.

Contact Karen Lococo with any questions about the role KLococo@wintringham.org.au

Applications close on Friday 31 July 2026 at 5pm.

Please don’t wait for the closing date as we will be assessing applications as they are received.

Successful applicants may be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both parties may prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having one dose of a COVID-19 vaccine as well as the 2026 Influenza Immunisation before commencing employment, and must provide evidence.