HHS – Practice Lead

Wintringham Housing Sites

Part Time Basis

• Competitive pay rate: $52.79 (depending on qualifications and experience) per hour + superannuation.
• Access to salary packaging
• Join a rapidly growing not-for-profit organisation committed to social justice
• Wintringham promotes ongoing training and professional excellence
• Part Time Basis – 4 days per week
• Based at our Lionsville and Lyndell White Housing Sites with travel to other Wintringham housing sites (VIC)

About us

Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care, housing and services. We employ more than 1,000 staff across Victoria and Tasmania.

Your new role

This is an exciting opportunity for a professional experienced with Intensive Case management, eager to demonstrate their exceptional leadership skills within our HHS Team. In addition to working collaboratively with the Housing and Homelessness Support (HHS) Coordinator to deliver HHS Programs, this role will identify barriers which prevent access to home care programs for marginalised older people and develop strategies to overcome these. As a point of escalation, you will manage issues and incidents on-site and ensure effective communication with key stakeholders and the Site Coordinator. This role will also identify gaps in current service provision and make recommendations for future programs which could be developed by Wintringham or the local community.

Your fortnightly roster will be as below:

Week 1: Monday, Tuesday , Thursday and Friday (0900 – 1700)

Week 2: Monday, Tuesday , Thursday and Friday (0900 – 1700)

Your responsibilities and duties will also include:

• Provide a key leadership and supervisory role that guides and develops the program through a range of innovative and creative plans and strategies.
• Provide formal supervision and mentoring to the Lionsville Housing Support , and the HSAP team
• Effectively supervise HHS staff whilst managing a case load of HHS clients 
• Respond to and manage issues and incidents on-site ensuring information is shared with the Western Co-ordinator.
• Ensure recruitment of individuals who have the right cultural fit and ability to work in line with cultural change and facilitate retention of key talent.
• Oversee and supervise case planning and interventions to meet the needs of people with multiple and complex needs
• Ensure clients obtain access to Home Care Packages (HCP) and NDIS by providing referrals and case management assistance
• Review client file documentation across program areas to ensure the timely and accurate recording of information and monitor service delivery for quality
• Respond to client feedback and complaints in line with Wintringham policy and procedures
• Utilise relationships within sectors to assist access into other services and systems

What is in it for you?

We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:

• Access to exclusive not-for-profit salary packaging: salary package your personal expenses up to the amount of $15,900.
• Continuous development: we believe in giving our staff the skills they need and will keep you up to date with yearly qualifications such as behaviour management, first aid, CPR and manual handling. We offer many growth opportunities and have a strong internal recruitment program.
• Free access to wellbeing services + discounts to retailers: When you are employed at Wintringham, you will have access to our Employee Assistance Program, Staff wellbeing portal as well as discounts to some of Australia’s leading retailers.

We are looking for candidates with the following:

• A tertiary qualification in Social Work or equivalent.
• Experience providing practice supervision to a dedicated team
• Experience in a senior role working with people with complex needs
• Demonstrated experience providing secondary consultation within a case management framework
• Proven service delivery experience and commitment to excellence, accountability and innovation in best practice service delivery in the fields of homelessness and housing support
• Demonstrated ability to foster a collaborative and synergistic spirit across teams, focussing on individual and team wellbeing
• Knowledge of Commonwealth and State government policies, standards and compliance requirements
• Knowledge of and commitment to Continuous Quality Improvement
• Demonstrated skills in financial management, including monitoring and reporting of variances
• First Aid Certificate.

This sounds great! How do I apply?

For more information about this role, a copy of the Position Description can be accessed here

Please address your responses to the key selection criteria (located in the position description) in your cover letter.

Applications can be directed to Tania Bezzina and submitted by via the Wintringham website.

Please submit a Cover Letter to accompany your CV.  

Applications close on Monday 30^th of September 2024 at 5pm

Successful applicants will be required to undergo a Preemployment Screening Check, NDIS Worker Screening Check and Police Records check. Refusal to provide your information to these parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having three doses of a COVID-19 vaccine as well as a 2024 Influenza Immunisation vaccination before commencing employment and must provide evidence.

Wintringham is committed to providing safe and inclusive environments and services. We celebrate differences in ability, age, culture, gender, gender identity, race, religion, sexuality, spirituality and beliefs. Everyone has a right to feel welcome, respected and valued in a workplace free of discrimination and harassment.

The safety of all older people is paramount, and we have zero tolerance for family violence including elder abuse.

Wintringham proudly acknowledges Australia’s First Peoples as the Traditional Owners and Custodians of Country and pay respect to Elders past, present and emerging.

Diversity and inclusion makes our community and Wintringham stronger, and contributes to helping us end homelessness for older people.