Housing and Homelessness (HHS) Case Worker – Supportive Housing
Delahey, VIC
Part Time (0.8 FTE)

• Join a leading not-for-profit organisation committed to social justice
• Access to exclusive Salary Packaging, Employee Assistance Program, and discounts to leading retailers

• Opportunities for ongoing professional development and career growth
• Pay rate: $37.99 to $48.81 per hour + superannuation

About us
Wintringham is a specialised, non-religious not-for-profit welfare organisation. We are dedicated to providing affordable, high-quality housing, support, and aged care services to people over 50 who have experienced or are at risk of homelessness. Our care model is based on empowerment, partnership, and respect for individuality, with a strong commitment to equality and social justice.

Your new role
We are seeking a dedicated HHS Case Worker – Supportive Housing to join our Housing and Homelessness Support (HHS) team in Delahey. In this collaborative and client-focused role, you will support residents of our Delahey Independent Living community, working closely with other support workers and teams to maintain a positive team culture and deliver high-quality services in line with Wintringham’s values.

So – what is a day in the life of an HHS Case Worker – Supportive Housing?
No two days are the same in this dynamic role. You will:

• Empower residents to build independent living skills and achieve personal goals through tailored case management and coaching.
• Apply trauma-informed, harm reduction, and Housing First principles to support residents’ wellbeing and recovery.
• Facilitate access to vital services, including health, mental health, and community supports, by providing referrals and hands-on assistance.
• Promote tenancy success by partnering with residents and the Tenancy Management team to maintain stable, long-term housing.
• Champion resident rights and inclusion by fostering a culturally safe, welcoming environment and advocating for social justice.
• Drive quality and continuous improvement by maintaining accurate records, responding to feedback, and collaborating with local service providers.

What’s in it for you?
We offer a supportive, inclusive, and flexible workplace with a strong focus on work-life balance. Benefits include:

• Salary packaging: Package your personal expenses up to $18,550
• Kilometre reimbursement: Use your own car for work-related travel and get reimbursed
• Continuous development: Access to training and internal recruitment opportunities
• Employee Assistance Program and wellbeing initiatives
• Diversity and inclusion: We welcome applications from all backgrounds

We are looking for candidates with the following:

• Experience in a support worker role in Intensive Case Management, with training and/or experience in AOD, Mental Health, Family Violence, or Homelessness services
• Commitment to excellence, accountability, and innovation in service delivery
• Knowledge of relevant government policies, standards, and compliance requirements
• Well-developed communication skills and ability to engage with people from diverse backgrounds
• Understanding of the Housing and Homelessness service sector, My Aged Care, NDIS, and related systems
• Commitment to Wintringham’s philosophy of social justice

Qualifications

• Tertiary qualification in Social Work, Welfare, Community Services, or a related discipline, or extensive experience in the homelessness/community services sector
• First Aid Level 2
• Current Driver’s Licence
• Understanding of MARAM (desirable)

How do I apply?
For more information about this exciting role, please view the Position Description here

Applications can be addressed to the HHS Coordinator and submitted via our website. Please include a cover letter outlining your suitability for the role. Applications without a cover letter will not be considered.

Please upload your documents in PDF format.

Applications close on Friday 19^th of December, 2025 at 5pm.

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences, our Inclusion Statement may be accessed here. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@wintringham.org.au

Successful applicants may be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having one dose of a COVID-19 vaccine before commencing employment and must provide evidence.