E-Commerce Officer - Welcome Fresh Graduates

Job No: HKTV183
Location: Hong Kong

What You Will Be Doing

  • Assist merchants, both newly acquired or existing accounts, on daily operations, including but not limited to order management, logistics arrangement, customer services, bank-end system enquiries, marketing promotion etc.
  • Maintain service level to merchants in every aspect
  • Assist in merchant training workshops and develop merchant education and marketing materials
  • Streamline operation procedures and facilitate the newly acquired merchants in every aspect
  • Regular review the workflow in regard to the fast-growing business
  • Plan and improve the efficiency of work processes, by working closely with internal stake holders
  • Manage and upgrade the E-commerce system to fulfill business needs
  • Carry out and complete ad hoc projects and tasks assigned by Management

Who is our Right Fit

  • Degree in business or other related discipline
  • Minimum 1 year of relevant working experience
  • Experience in e-Commerce / retail / training/ Customer Service industry is an advantage
  • Proficient in MS Office, particularly in PowerPoint, knowledge in Salesforce is an advantage
  • Good presentation and interpersonal skills
  • Fluent written and spoken English and Chinese
Apply Now

Personal Details * Required field

  1. Digits only or add + for international numbers

  1. (Please click on your profile and copy the URL from your profile page.)

Questions