E-Commerce Officer - Welcome Fresh Graduates
Job No:
HKTV183
Location:
Hong Kong
What You Will Be Doing
- Assist merchants, both newly acquired or existing accounts, on daily operations, including but not limited to order management, logistics arrangement, customer services, bank-end system enquiries, marketing promotion etc.
- Maintain service level to merchants in every aspect
- Assist in merchant training workshops and develop merchant education and marketing materials
- Streamline operation procedures and facilitate the newly acquired merchants in every aspect
- Regular review the workflow in regard to the fast-growing business
- Plan and improve the efficiency of work processes, by working closely with internal stake holders
- Manage and upgrade the E-commerce system to fulfill business needs
- Carry out and complete ad hoc projects and tasks assigned by Management
Who is our Right Fit
- Degree in business or other related discipline
- Minimum 1 year of relevant working experience
- Experience in e-Commerce / retail / training/ Customer Service industry is an advantage
- Proficient in MS Office, particularly in PowerPoint, knowledge in Salesforce is an advantage
- Good presentation and interpersonal skills
- Fluent written and spoken English and Chinese