Customer Service Officer - Everuts (5-Day Work)

Job No: HKTV398
Location: Tseung Kwan O

What You Will Be Doing

  • Handle customers’ inquiries and complaints via call, live chat and email in an efficient and professional manner
  • Deliver excellent service in consulting solutions and improve customers’ satisfaction level via different channels
  • Provide proactive follow up and quality services
  • Work closely with internal and external parties to ensure timely, efficient and effective service to customers
  • Support special of ad hoc projects to ensure the team runs smoothly

 

Who is our Right Fit

  • HKCEE / HKDSE or above with at least 1 year working experience 
  • Highly motivated and able to work independently with strong sense of responsibility
  • A good team player and desire to work in a team-oriented environment
  • Excellent command of English, Cantonese and Mandarin
  • Proficiency in Chinese word processing & MS Office is essential
  • Excellent service manner, self-motivated, detailed-minded, positive thinking and willing to work under pressure
  • Immediate available is highly preferred
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