Digital Marketing Officer (Business Development)
Job No:
HKTV506
Location:
Hong Kong
What Will You be Doing
- Develop and implement marketing strategies and campaigns with a passion for marketing.
- Develop and execute performance-driven digital media strategies and plans.
- Stay up to date with the latest news and developments in digital media channels (SEM, Display, Programmatic, Social Media) to maintain a strong understanding of performance marketing trends and advancements.
- Collaborate closely with in-house stakeholders, including the sales team, business intelligence team, IT team, design team, etc., to achieve business and marketing KPIs.
- Work with external partners (e.g. digital media agency) to deliver media performance KPIs.
- Handle digital media planning, buying, and backend operations of channel platforms such as Google Ads and Facebook Ad Manager, including campaign setup and optimization when necessary.
- Monitor the development of digital ad campaigns and track all objectives and related KPIs.
- Responsible for driving customer acquisition and retention.
- Execute on CRM program operations including data analysis, customer segmentation, promotion initiatives, reporting and insight sharing.
- Facilitate the delivery of CRM strategy, focus on customer satisfaction and special treatments for different customer segments.
- Facilitate development of CRM automation tools and formulate technical and application strategies.
- Work closely with cross-team members including marketing, IT, external vendors to ensure quality implementation and maintenance of marketing automation tools.
Who is Our Right Fit
- Degree holder in marketing, business, or related discipline.
- Minimum of 2 years of experience in digital marketing or eCommerce.
- Knowledge in digital ad implementation with Google Ads / Social Media / Google Analytics / SEO.
- Advantageous to have Salesforce.com Marketing Cloud experience including Journey Builder, Cloud Pages and Data Connector development, and Google Analytics knowledge.
- A highly motivated self-starter with good planning and time management skills.
- Able to excel in fast-paced and dynamic environment with tight deadlines.
- Self-motivated, result-oriented team player with demonstrated ability to work effectively on cross-functional teams.
- Excellent interpersonal skills with good communication skills in both English and Chinese.