Merchant Marketing Specialist (Merchant Experience)

Job No: HKTV534
Location: Hong Kong

What You will be Doing

  • Bring initiatives and execute programs to promote retention and engagement in the existing merchants community
  • Oversee the process of merchant training through needs identification, status reporting, and creation of training and development plans
  • Analysis straightforward excel dataset to create insights for executing merchant engagement projects
  • Regularly review the workflow in regard to the fast-growing business
  • Plan and improve the efficiency of work processes by working closely with internal stakeholders
  • Carry out and complete ad hoc projects and tasks assigned by Management

 

Who is Our Right Fit

  • Degree in business or other related discipline
  • Minimum 3-4 year of relevant working experience
  • Enthusiastic about introducing new ideas and innovative solutions
  • Experience in e-Commerce / retail / training/ Customer Service/ Marketing industry is an advantage
  • Proficient in MS Office, particularly in PowerPoint and Excel
  • Good presentation and interpersonal skills
  • Proficient written and spoken English and Chinese
  • Candidate with more experience will be considered as Senior Merchant Marketing Specialist
  • Immediate availability is preferred
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