Merchant Marketing Specialist (Merchant Experience)
Job No:
HKTV534
Location:
Hong Kong
What You will be Doing
- Bring initiatives and execute programs to promote retention and engagement in the existing merchants community
- Oversee the process of merchant training through needs identification, status reporting, and creation of training and development plans
- Analysis straightforward excel dataset to create insights for executing merchant engagement projects
- Regularly review the workflow in regard to the fast-growing business
- Plan and improve the efficiency of work processes by working closely with internal stakeholders
- Carry out and complete ad hoc projects and tasks assigned by Management
Who is Our Right Fit
- Degree in business or other related discipline
- Minimum 3-4 year of relevant working experience
- Enthusiastic about introducing new ideas and innovative solutions
- Experience in e-Commerce / retail / training/ Customer Service/ Marketing industry is an advantage
- Proficient in MS Office, particularly in PowerPoint and Excel
- Good presentation and interpersonal skills
- Proficient written and spoken English and Chinese
- Candidate with more experience will be considered as Senior Merchant Marketing Specialist
- Immediate availability is preferred