Operations Officer (Live Team)

Job No: HKTV570
Location: Hong Kong

This role will play a critical role in ensuring smooth end-to-end order fulfilment by managing supplier relationships, coordinating with warehouses/logistics partners, processing customer orders on time accurately, and handling supplier payments. This is a hands-on operational role ideal for someone who thrives in a dynamic environment and enjoys solving day-to-day operational challenges.

 

What You Will Be Doing

  • Supplier Management
    • Build and maintain strong relationships with existing and new suppliers
    • Monitor supplier performance (quality, on-time delivery, responsiveness) and resolve issues promptly
    • Onboard new suppliers and maintain an up-to-date supplier database

  • Customer Order Fulfilment
    • Process and confirm customer purchase orders in the ERP/system accurately and quickly
    • Coordinate with sales/customer service teams to clarify order requirements and timelines
    • Track order status from PO creation through to delivery and invoicing
    • Proactively communicate delays or issues to internal stakeholders and customers

  • Warehouse & Logistics Coordination
    • Liaise daily with in-house warehouse team to ensure stock availability, picking, packing, and dispatch
    • Arrange inbound shipments from suppliers to warehouses and outbound shipments to customers
    • Resolve any warehouse-related discrepancies (shortages, damages, returns)

  • Supplier Payment & Accounts Coordination
    • Verify supplier invoices against POs, delivery notes, and quality checks
    • Prepare payment requests and coordinate with the finance/accounting team for timely supplier payments
    • Reconcile supplier statements and follow up on outstanding credits or disputes

  • Reporting & Process Improvement
    • Maintain accurate records and generate regular reports on supplier performance, order fulfilment rates, stock levels, and payment status
    • Identify bottlenecks in the supply chain and suggest practical improvements
    • Support inventory planning and demand forecasting activities when needed


Who Is Our Right Fit

  • Bachelor’s degree in Supply Chain, Business Administration, Logistics, or a related field
  • Minimum 2 years of experience in operations, procurement, order management, or supply chain coordination
  • Strong experience dealing with suppliers and managing purchase orders
  • Previous experience in warehouse / 3PL coordination & payment processing is highly preferred
  • Proficient in ERP systems (e.g. SAP) & advanced MS Excel / Google Sheets skills
  • Excellent communication skills in written and spoken English
  • Highly organized with strong attention to detail and the ability to manage multiple priorities under tight deadlines
  • Candidate with less experience will be considered as Operations Assistant
  • Required to work on weekends
Apply Now

Privacy Acknowledgment

The personal data collected will be used by Hong Kong Technology Venture Company Limited or any of its subsidiary, associate or holding company of any of them (“the Group”). The purpose is to assess your suitability for the position you have applied for and / or for similar vacancies in the Group. After the selection process, the data may be used for determining preliminary remuneration / benefits package, staff administration and career development. All applicants who are invited for interview will be required to fill an Employment Application Form provided by the Group. The form should be completed and failure to provide any data may influence the processing and outcome of your application. The personal data of unsuccessful applicants will be retained for a maximum of 6 months for future recruitment process. When there are same or similar vacancies, which require similar background as the applicant’s, we will consider the applicant’s suitability for the relevant posts. Under the Personal Data (Privacy) Ordinance, you have a right to request access to, and to request correction of, your personal data in relation to your application. If you wish to exercise these rights, please complete a “Data Access Request Form” prescribed by the Privacy Commissioner for Personal Data and forward it to the Head of Talent Management Department (Group). If more information is to be given to the Group in order to process your request, the information must be in writing.

個人資料收集聲明 : 香港科技探索有限公司、其附屬公司、聯繫公司及控股公司（下稱「本集團」）只會將求職者的個人資料用於評估求職者是否適合擔任所申請的職位或類似職位，同時在求職者獲甄選出任該職位時，用作釐訂初步的 薪酬/福利方案，以及用作員工行政和事業發展。求職者如被邀請參與面試，必須填寫本集團提供之《職位申請表格》。申請表之內容必須正確無誤，如申請人未能提供申請表上所需資料，可能會對該申請的處理及結果有所影響。 落選求職 者的個人資料將會保留最多6個月以作日後招聘之用。如在此期間本集團有同樣或類近職位空缺，而落選者之履歷合乎資格，本集團將會重新考慮落選者之申請。 根據《個人資料(私隱)條例》，求職 者有權要求查閱及更正申請表上所填報的 個人資料。如欲行使此權利，求職 者請填妥由個人資料私隱專員公署提供的《查閱資料要求表格》，並遞交至人才管理部（集團）主管。若求職 者欲給予後補資料，請以書面方式通知本集團。


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