Live Commerce & Operations Lead - Wet Market Express

Job No: HKTV581

Location: Hong Kong

Employment Status: Full-time

Closing Date: 31 Dec 2030 HKT

What You will be Doing

Organize daily live shopping shows by working closely with hosts, vendors, and technical teams to boost engagement and sales, while creating innovative formats to increase conversion rates and foster customer trust
Oversee platform operations to ensure inventory synchronization with vendors and real-time order fulfillment, promptly resolving any operational challenges
Train wet market merchants on effective live selling techniques and partner with the IT team to improve operational tools
Evaluate metrics from live shows and key performance indicators (KPIs) such as viewership, conversion rates, fulfillment speed, and returns
Collaborate with the marketing team for promotional initiatives and the logistics team to ensure timely delivery

Who is Our Right Fit

At least 2 years of experience in e-commerce, live commerce, or marketplace operations, preferably in fresh food or retail
Adaptable and proactive, with the ability to thrive in a fast-paced environment and inspire team performance
Availability for shifts, including weekends and nights, to align with wet market hours and peak live commerce activity
Fluent in Cantonese, effectively connecting technology with traditional wet market cultures
Enthusiastic about merging the "wet market hustle" with digital convenience and efficiency

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Live Commerce & Operations Lead - Wet Market Express

Job No: HKTV581 Location: Hong Kong Employment Status: Full-time Closing Date: 31 Dec 2030 HKT

Personal Details * Required field

Questions

Job No: HKTV581

Location: Hong Kong

Employment Status: Full-time

Closing Date: 31 Dec 2030 HKT