Application Support & Business Intelligence Manager
Job No:
HO230201
Location:
Flemington
Application Support & Business Intelligence Manager
Head Office
Full Time or Part Time
- Join a rapidly growing not-for-profit organisation with a commitment to social justice
- Flexible Working Arrangements (incl. Work from home)
- Competitive salary & access to NFP Salary Packaging
- Wintringham promotes a work-life balance culture
- Autonomous role managing a small team of IT professional’s
- Exposure to many technologies and opportunities to learn & grow
- Full Time or Part Time (30-38 hours per week)
- Located close to the CBD in Flemington (VIC)
Who are we?
Wintringham is a specialist not-for-profit organisation providing an extensive range of aged care, housing and related support services to men and women aged 50-plus who have been homeless or at risk of homelessness. We employ over 950 staff and operate from multiple offices across Melbourne, regional Victoria, and Hobart. Our Head Office provides the strategic direction and support services for Wintringham’s residential, housing and community care services.
Your new role
We are currently seeking a motivated and experienced IT professional with prior experience in Enterprise Application Support and Business Intelligence to join our team on a full-time or part time basis (30-38 hours per week). As a newly created role that is part of the IT leadership team, this role provides the right candidate the opportunity to lead and improve the organisations BI and Application Support service. Your technical knowledge will underpin your exceptional communication and problem-solving skills.
Other responsibilities and duties will include:
- Support Wintringham to achieve its strategic IT goals by managing Enterprise Applications.
- Provide the organisation with effective business intelligence tools to support operations, continuous improvement, and business decision making.
- Ensure effective application support is provided, resolving issues in a timely manner.
- Monitor and action disaster recovery processes to ensure business continuity.
- Maintain knowledge and awareness of best practice and prevailing developments in IT and apply these to promote continuous improvement at Wintringham
- Ensure effective application security practices are in place and adhered to, including auditing.
What we’ll require from you
- Prior experience in a similar role, Enterprise Application Vendor Support/ Consulting, or IT Consulting role.
- Excellent problem solving aptitude & ability to think on your feet.
- Exceptional communication skills (Written and Verbal)
- Strong hands-on technical expertise with a range of technologies such as –
- SQL Server, Reporting Services, and strong general database and BI reporting skills that could be applied to different technologies
- Windows Server and 3 tier application architectures
- IT (Application) Security
- Exposure to Epicor, LeeCare or PayGlobal would be advantages
- Exposure to other Enterprise Application and BI technologies such as IIS, ADFS, LDAP, MySQL, Excel, Power BI, MS Forms, Access, and a readiness to learn new technologies.
- Ability to liaise with staff at every level of the organization
- Current driver’s license & own reliable vehicle for site visits if required
What’s in it for you?
We are committed to offering an enjoyable, safe, and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:
- Access to exclusive not-for-profit salary packaging: salary package your personal expenses up to the amount of $15,900.
- Flexible working arrangements: Our systems are accessible remotely, utilising Teams for collaboration, so working from home and flexible hours can be discussed with your manager.
- Continuous development: we believe in giving our staff the skills they need and have an internal training program for all staff. We offer many growth opportunities and have a strong internal recruitment program.
- Free access to wellbeing services + great discounts to retailers: when you are employed at Wintringham, you will have access to our staff wellbeing portal, exclusive discounts from leading retailers and our Employee Assistance Program
How to apply
Previous applicants need not apply
For more information about this exciting role, you can view copy of the Position Description by clicking here
Applications can be addressed to Shane Van Houten (Technology Manager) and submitted via our website. Please submit a brief Cover Letter introducing yourself and why you are suited to the role to accompany your CV.
Please upload your documents in PDF Format
Applications close at on Wednesday 15th February 2023
Successful applicants will be required to undergo a NDIS Screening Check and Police Records check. Refusal to provide your information to both of these parties will prevent Wintringham from being able to continue with your application.
Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.
Applicants must be willing to undertake an influenza vaccination within the 2023 calendar year in order to be considered for this role.
Wintringham is committed to providing safe and inclusive environments and services. We celebrate differences in ability, age, culture, gender, gender identity, race, religion, sexuality, spirituality and beliefs. Everyone has a right to feel welcome, respected and valued in a workplace free of discrimination and harassment.
The safety of all older people is paramount and we have zero tolerance for family violence including elder abuse.
Wintringham proudly acknowledges Australia’s First Peoples as the Traditional Owners and Custodians of Country and pay respect to Elders past, present and emerging.
Diversity and inclusion makes our community and Wintringham stronger,
and contributes to helping us end homelessness for older people.