Head of Practice – Social Support

Head Office – North Melbourne (VIC)

Full Time/Part Time Basis

• Work with a rapidly growing not-for-profit that makes a difference and is committed to social justice
• Access to Salary Packaging + superannuation + 17.5% leave loading
• Competitive pay rate: $80/hr depending on qualifications and experience
• Full Time or Part Time Basis - minimum of 4 days/week
• Based at our Head Office in North Melbourne(VIC)

Who are we?

Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality housing and services. We employ more than 1,000 staff across Victoria and Tasmania.

Our Head Office provides the strategic direction and support services for Wintringham residential, housing and community care services.

Your new role

Wintringham is seeking an experienced professional to join our Quality and Innovation Team as a Head of Practice - Social Support. This exciting new role will build the capability, skill and capacity of staff delivering Housing and Homelessness Support (HHS) services, Home Care Package Case Management, NDIS Support Coordination, Social Support Case Management and Social and Emotional Support services.   This will be achieved through involvement in practice, professional development, consultation, case reviews and the provision of specialist advice and input to practitioners, managers, policy developers and other stakeholders (both government and non-government).

Your duties and responsibilities will include the below:

• Refinement of case management practice frameworks that align with the principles and values of the organisation and are consistent across programs supporting transition across the continuum.
• Develop and lead implementation of supervision frameworks for staff who deliver case management, social and emotional supports.
• Develop and implement group based reflective practice approaches to supervision where required.
• Promote and facilitate opportunities for sharing of information and cross program/organisational collaboration through Communities of Practice.
• Coordinate case conference and identify themes for policy development and/or professional development.
• Lead a strong practice culture that links client service practice with Wintringham frameworks and training within a continuous quality improvement framework.
• Collaborate with the quality team and Clinical Services Manager to investigate critical incidents and implement systemic preventative measures where required. 
• Promote professional development and continuous learning among service delivery teams with a focus on trauma informed practice.
• Promote Mental Health First Aid training across Wintringham.
• Work collaboratively with the People and Culture Workforce Development team to develop and facilitate high-quality training packages for Client Services Staff.
• Establish relationships with universities and develop structures to support Wintringham staff to provide student placements across a range of social support disciplines. 
• Provision of training for relevant coordinators and managers in the support and supervision of their direct reports

We are looking for candidates with the following:

• Tertiary qualification in a related field or discipline such as social work, psychology, counselling. 
• Preferred Master’s degree in research/relevant practice area.
• Eligible for full registration or membership with AHPRA, AASW or PACFA. 
• Extensive psychosocial case work and demonstrated expertise in trauma-informed settings, supporting vulnerable populations.
• Demonstrated experience in the establishment and management of models for high quality client service.
• Excellent interpersonal and communication skills including the ability to build relationships of trust with stakeholders.
• A commitment to social justice
• An understanding of the contemporary issues affecting the not-for-profit sector, particularly with regard to homelessness, housing and aged care services

That sounds great! How do I apply?

For more information about this exciting role, you can view a copy of the Position Description here

Applications can be made to Tanya Atkinson via the Wintringham website.

Please upload your documents in PDF format.

Applications close Wednesday 12^th of February 2025 at 5pm

Wintringham is committed to providing an inclusive workplace that embraces diversity of backgrounds and differences. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@wintringham.org.au

Successful applicants may be required to undergo a Preemployment Screening Check, NDIS Worker Screening Check and Police Records check. Refusal to provide your information to these parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having three doses of a COVID-19 vaccine before commencing employment and must provide evidence.

Wintringham is committed to providing safe and inclusive environments and services. We celebrate differences in ability, age, culture, gender, gender identity, race, religion, sexuality, spirituality and beliefs. Everyone has a right to feel welcome, respected and valued in a workplace free of discrimination and harassment.

The safety of all older people is paramount, and we have zero tolerance for family violence including elder abuse.

Wintringham proudly acknowledges Australia’s First Peoples as the Traditional Owners and Custodians of Country and pay respect to Elders past, present and emerging.

Diversity and inclusion makes our community and Wintringham stronger, and contributes to helping us end homelessness for older people.