About Wintringham

Wintringham is a not-for-profit organisation with a single mission: to support people over 50 who have experienced, or are at risk of, homelessness. We deliver this through a range of responses, including affordable housing, support, and aged care, tailored as needs change over time. We operate across Victoria and Tasmania. Learn more at Wintringham.org.au

About the role

Wintringham’s Quality Team is seeking an experienced Policy & Projects Coordinator to join our team. The role supports policy development, document management, quality improvement and project activities across Wintringham's service portfolios. Reporting to the Quality Manager responsibilities include the below:

• Lead policy and quality improvement projects that support safe, consistent and high-quality services across Wintringham.
• Shape practical, fit-for-purpose policies and procedures that meet organisational needs, legislative requirements and best-practice standards.
• Keep our Document Library working at its best by improving document control systems, templates and processes.
• Partner with Program Managers and subject matter experts to review, update and roll out key organisational documents.
• Turn regulatory and quality insights into action by supporting incident management, compliance and continuous improvement activities.

What are we looking for?

• A tertiary qualification and experience in policy development, compliance, quality, document management, project support, or a related field.
• Strong written communication skills, with the ability to develop, review and maintain high-quality organisational documents.
• Excellent organisational, analytical and time management skills, with the ability to manage competing priorities and meet deadlines.
• Proven ability to build effective working relationships and collaborate with a diverse range of stakeholders.
• Experience using document management, quality or continuous improvement systems, along with strong proficiency in Microsoft Office applications and an understanding of relevant legislative, regulatory and quality standards.

What we offer

• Employment type: Permanent full-time hybrid role (3 days in office).
• Pay: $90,000-$110,000 per annum plus super (depending on your qualifications & experience) Above Award pay and not-for-profit salary packaging benefits of up to $18,500 each year.
• Location: North Melbourne close to public transport and free parking.

We are committed to offering an enjoyable, safe and flexible workplace that provides a work-life balance. We provide access to wellbeing programs, learning and development opportunities and Employee Assistance Programs. Visit the Wintringham website to learn more about working with us.

How to apply

For a copy of the position description click here. Follow the online application process, submit your resume and a brief cover letter (maximum 1 page) detailing why you are interested in the role.

Please contact us via recruitment@wintringham.org.au to discuss making adjustments to the recruitment process for your accessibility needs.

Applications close Monday 19^th of October 2026 at 5pm.

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences, our Inclusion Statement may be accessed here. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at recruitment@wintringham.org.au

Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. The successful applicant will be contacted by Wintringham to complete required reference, registration/licence, and background checks prior to employment, including completion of an aged care statutory declaration, a NDIS Worker Screening Check, providing evidence of current seasonal influenza vaccination, at least one COVID-19 vaccination and as required a National and/or International Police Check.