Support Connector
Job No:
HR224
Location:
New Farm
Do you want to work for a highly principled organisation that values you and aims to be flexible and responsive to the needs of the people we support, as well as be part of a team that is happy to see you?
About the role:
We are seeking a passionate and dedicated individual to join our support coordination team as a Support Connector. The role involves working closely with individuals with disabilities to understand their goals and connect them with appropriate and sustainable supports, services, and social networks. You will play a key role in supporting individuals to navigate the NDIS system, access services they need to achieve their goals, build their skills, increase their confidence, and assist them to participate more fully in their communities in ways that are meaningful. The ideal candidate needs to be an excellent team player, as you will work closely with and support coordination team members including travelling to our Sunshine Coast office once a month. This role has the flexibility to be either permanent part-time or casual. The successful candidate will work 3 - 4 days per week (approximately 22 hours per week).
Key responsibilities:
- Working with participants and their support networks to determine how their funds will be most appropriately spent.
- Empowering individuals and their families to manage some or all supports within their NDIS plan.
- Supporting and working with individuals to find suitable supports and services that align with their goals and aspirations.
- Researching and managing a range of therapy services and support providers, including coordinating the implementation of service agreements.
- Monitoring, supporting, tracking and reviewing individuals’ NDIS plans, support providers and goals.
- Establishing and maintaining a professional relationship with stakeholders, such as NDIS service providers, allied health professionals, NDIA, Queensland Health, Office of the Public Guardian, etc.
- Assisting support coordinators with NDIS plan documentation, including plan reviews.
- Advocating on behalf of individuals to ensure their needs and preferences are understood and implemented.
What you’ll have:
- Excellent written and verbal communication and social skills, including experience in recording activity notes.
- A commitment to the full participation and inclusion of people with disability within the community.
- High-level of organisational, time management and planning skills
- Creative problem-solving skills
- Strong research skills
- Ability to think creatively, be self-motivated, work unsupervised and in a team
- Excellent listening skills
- Proficient computer skills
- Ability to create and maintain lasting professional relationships
Certificates required:
- A Disability Worker Screening clearance, and a current Blue Card, or ability to obtain both cards
- A current Senior First Aid Certificate + CPR Certificate or equivalent, or ability to obtain
- Quality, Safety and You, NDIS Worker Orientation Module certificate, or ability to obtain
Benefits:
- Being part of a highly regarded, value-based organisation
- Friendly supportive team who will be thrilled to see you each day!
- Paid lunch breaks
- Birthday Leave
- Access to treatments from company practitioner
How to Apply:
If this sounds like the role you have been looking for we would love to hear from you. Apply below with a copy of your CV, as well as a cover letter outlining your suitability for the position.