Are you ready to do what you love? Join us as the Venue Manager at Ciao Papi located at Howard Smith Wharves.

Located at the New Farm end of the precinct, Ciao Papi is the perfect spot to sit and take in the river views whilst relaxing over a delicious Italian meal with friends, colleagues, neighbours and family - everyone is welcome at Ciao Papi!

Ciao Papi is on the hunt for a dynamic Venue Manager who’s all about energy, passion, and unforgettable guest experiences. At Ciao Papi, we are more than just service, we champion good food, connection and a great team culture. As our Venue Manager, you’ll uphold a great team vibe, mentor and inspire your team.

This is a key leadership role where your personality, passion, and presence will shape the entire experience. You’ll be the heartbeat of Ciao Papi making sure every guest leaves with a story to tell.

Key responsibilities include:

• Manage team member rostering in line with forecasting and budgets.
• Liaise with chefs and marketing to execute weekly menu updates and printing.
• Leading from the front to ensure your team understand what daily tasks look like.
• Up-skilling and developing each team member around product knowledge and service.
• Responsible for day to day operations and business performance.
• Execute world class guest service. Leading the guest experience and continually looking for opportunities to improve.
• Support the strong and practical systems and processes that are in place to maintain our care and safety vision.
• Collaborate with Human Resources regarding team management activities and have a solid knowledge of company policies and procedures.

What we are looking for:

• Proven previous experience in hospitality management in a fast-paced environment
• A natural leader with strong communication and team building skills
• Financial acumen and confidence with reporting and forecasting
• Strong understanding of food and beverage operations

Why you’ll love working for us?

• Development opportunities/career pathways
• 50% team discount precinct wide
• Wellbeing initiatives including team yoga, run club and access to independent confidential counselling services
• Team recognition rewards
• Extra week of annual leave after 5 years of service
• A collaborative and inclusive work culture, where your contributions truly matter.
• The chance to play a critical role in the exciting growth phase of ARTEMUS Group.

Our Culture:

At ARTEMUS Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values—Guest Focused, A Community, Vibrant, Proud, and All In—serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.

Join us in building the future of ARTEMUS Group by supporting our growth with the best talent in the market!