Are you ready to do what you love? Join us as the Operations Manager for our Events team at Howard Smith Wharves.

Our journey began with our multi award-winning Felons Brewery and today, Howard Smith Wharves boasts 13 restaurants, cafes, bars, event spaces and a hotel - a vibrant playground for lovers of the good life. We now continue to thrive and grow through iconic businesses including Story Bridge Adventure Climb and the Manly Wharf Precinct in Sydney.

Working directly with our Events Director this role will see you overseeing the end-to-end operational delivery of events, ensuring all logistics, staffing, and venue requirements are executed efficiently and to a high standard. This role focuses on the coordination of internal teams, external suppliers, and on-site operations to ensure events run smoothly, safely, and on time.

Key responsibilities include:

• Lead and continuously improve the end-to-end guest experience across all events.
• Manage, coach, and motivate a diverse team, fostering a strong and positive team culture.
• Be actively present during events, guiding teams and ensuring smooth service delivery.
• Handle guest feedback professionally, resolving issues and driving service improvements.
• Maintain expert knowledge of venue offerings to support team and client needs.
• Oversee all event logistics, including bump-ins, bump-outs, and venue setups.
• Ensure seamless execution of events by coordinating with clients, vendors, and internal teams.
• Troubleshoot operational issues in real time, making confident, effective decisions.

What we’re looking for:

• A proactive and experienced leader who thrives in fast-paced event environments
• Strong operational and logistical expertise across all stages of event delivery
• Confident team manager who leads by example and builds positive team culture
• Excellent communicator with sharp problem-solving skills and attention to detail
• Committed to delivering high-quality guest experiences through seamless execution
• Adaptable, solutions-focused, and comfortable juggling multiple priorities
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Why you'll love working with us:

• Development opportunities/career pathways
• 50% team discount precinct-wide across our incredible venues 
• Wellbeing initiatives including team yoga, run club and access to independent confidential counselling services
• Team recognition rewards - we value our team and celebrate your hard work! 
• Extra week of annual leave after 5 years of service

Our Culture:

At Artemus Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values—Guest Focused, A Community, Vibrant, Proud, and All In—serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.

Here at Artemus Group, we play, we revel, we indulge and embrace life to its fullest. We are makers of epic experiences for our guests.

Join us in building the future of Artemus Group by supporting our growth with the best talent in the market!