Venue Manager
Job No:
HSW1402
Location:
Sydney
Are you ready to do what you love? Join us as the Venue Manager at Felons Manly. Positioned along the iconic Manly Harbour front, Felons Manly is a place for the community to drop their shoulders & soak up the good life.
To lead the daily operations of Felons Manly with energy, professionalism, and a focus on delivering an epic guest experience. This role oversees all front-of-house activities, ensuring smooth service, engaged teams, and strong financial performance in line with venue goals.
As the face of the venue, the Venue Manager embodies the Felons spirit, welcoming, bold, and quality-driven, while upholding the operational standards of the Artemus Group. This role plays a key part in shaping a positive team culture, maintaining a safe and well-run venue, and driving continuous improvement across all areas of service, efficiency, and guest engagement.
Key responsibilities include:
- Manage rostering in alignment with budget forecasts and operational demands
- Maintain up-to-date knowledge of all menu offerings, ensuring team training and communication is clear and current
- Partner with chefs and marketing to coordinate and execute weekly menu updates and printed collateral
- Approve and coordinate quarterly beverage pricing updates in consultation with the General Manager
- Monitor and report on key operational metrics, including wage costs, comps, wastage, and stock control
- Recruit, lead, coach, and develop a high-performing, diverse team with clear structure and accountability
- Champion a culture of passion, quality, and hospitality across all areas of the venue
- Execute and support an annual training calendar covering food, beverage, service, and guest engagement
About you:
- 3–5 years’ experience in a similar leadership role within a high-volume hospitality environment
- Strong knowledge of licensing laws, food safety and health & safety regulations
- Proven track record of achieving financial targets and improving operational efficiency
- Ability to handle high pressure situations and make strategic decisions
- Proficiency in using POS systems, inventory management and financial reporting tools
- Responsible Service of Alcohol and Gaming (RSA) (RSG) certificate
Why you’ll love working for us?
- Development opportunities/career pathways
- 50% team discount precinct wide
- Wellbeing initiatives including, run club and access to independent confidential counselling services
- Team recognition rewards
- Extra week of annual leave after 5 years of service
- A collaborative and inclusive work culture, where your contributions truly matter.
- The chance to play a critical role in the exciting growth phase of Artemus Group.
Our Culture:
At Artemus Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values, Guest Focused, A Community, Vibrant, Proud, and All In, serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.
Join us in building the future of Artemus Group by supporting our growth with the best talent in the market!