Events Operations | Supervisor & Duty Manager
Job No:
HSW1454
Location:
Manly
Are you ready to do what you love? Join us as we grow our Events Operations Team at our new space!
Artemus Group is continuing to grow, and we’re excited to be expanding our vibrant event space at the iconic Manly Wharf. We are on the look-out for Events Duty Managers and Supervisors to support seamless operations and drive smooth, efficient service. With stunning waterfront views and a focus on live entertainment, private functions, and unforgettable guest experiences, our venue is quickly becoming a key destination on the Northern Beaches.
We’re on the lookout for passionate, hands-on leaders to join our dynamic events team as Supervisors and Duty Managers. If you thrive in fast-paced environments, bring a sharp eye for detail, and know how to motivate a team to deliver exceptional guest experiences, this is your moment. These roles sit at the heart of live event operations from floor leadership and service delivery to team coordination and client liaison. Whether you're leading a service zone or taking full operational ownership of an event, you’ll play a vital role in ensuring every experience runs smoothly, safely, and to the highest standard.
If you love being in the thick of the action, solving problems in real time, and setting the tone for memorable events, we want to hear from you!
Why work with us?
- Development opportunities/career pathways
- 50% team discount precinct wide
- Wellbeing initiatives including team yoga, run club, mindfulness sessions and access to independent confidential counselling services
- Team recognition rewards
- Extra week of annual leave after 5 years of service
Responsibilities include
- Support the end-to-end delivery of events, including setup, live service, and pack-down.
- Lead or assist in managing floor operations across service areas to ensure smooth and timely execution.
- Coordinate with kitchen, bar, AV, and styling teams to align on service delivery and run sheet timings.
- Supervise and support casual event staff, fostering a positive, professional, and guest-focused team culture.
- Conduct or assist with pre-shift briefings, assigning responsibilities and maintaining service standards throughout.
- Liaise with clients, suppliers, and guests to ensure a premium and seamless event experience.
- Maintain high standards of venue presentation, safety, and compliance at all times.
- Monitor RSA and WHS compliance, addressing issues and escalating where needed.
- Provide real-time problem-solving and on-the-ground decision-making to uphold event quality.
- Complete shift reports, feedback notes, and incident documentation as required.
What we’re looking for:
- Experience in a similar role
- Passionate about delivering exceptional guest service
- Flexibility to work across a variety of shifts
- Be a positive and collaborate team player
- Hold a valid Queensland RSA
This is an opportunity to take your passion and knowledge to the next level. If you're ready for the adventure of a lifetime then click here to apply today!