POS System Support | Howard Smith Wharves

Job No: HSW1463
Location: Brisbane

Are you ready to do what you love? Join us as the Point of Sales System Support at Howard Smith Wharves! 

We are on the lookout for a Point of Sales System Support to join the team at Howard Smith Wharves. You will be supporting all our venues across our precinct in day-to-day servicing. We're especially interested in candidates with a background in hospitality who are looking to explore new aspects of the industry beyond frontline service. This is a great opportunity to gain behind-the-scenes experience in the financial operations that support a successful hospitality environment.

Key responsibilities include:

  • Updating and maintaining POS systems
  • Managing Me&U updates
  • Updating external ordering platforms
  • Replacing hardware when required
  • Basic troubleshooting and issue resolution

What we are looking for:

  • Proactive and able to take initiative in identifying and solving issues
  • You can support system upgrades and routine maintenance with minimal disruption to operations.
  • Detail-oriented with strong organisational and time management skills
  • Thrives in a fast-paced environment and can adapt to changing priorities
  • Tech-savvy and comfortable working with POS systems and ordering platforms
  • Reliable and able to work independently when required
  • Monitor system logs for errors, failed processes, or security issues

Why you’ll love working for us?

  • Development opportunities/career pathways
  • 50% team discount precinct wide
  • Extra week of annual leave after 5 years of service
  • A collaborative and inclusive work culture, where your contributions truly matter.
  • The chance to play a critical role in the exciting growth phase of ARTEMUS Group.

Our Culture:

At ARTEMUS Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values—Guest Focused, A Community, Vibrant, Proud, and All In—serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.

Join us in building the future of ARTEMUS Group by supporting our growth with the best talent in the market!

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About Us

With an ever-expanding portfolio of restaurants, bars and real estate, we are specialists at revitalising iconic waterfront precincts and transforming them into thriving community and cultural hubs. We champion local quality and a pioneering spirit and are proud to be building a legacy for future generations to enjoy.

A project spanning over 10 years from conception, we developed Brisbane’s Howard Smith Wharves. Covering 9 acres, it is now one of the leading hospitality and entertainment precincts in Queensland. Our most recent acquisition, Sydney’s Manly Wharf precinct is our latest endeavour with unbound potential.

Our sights are now turned to future growth opportunities. Our capabilities are broad reaching from real estate acquisition, design and construction of assets, commercial planning and development, through to realising their full potential as successful destinations with longevity.