Are you ready to do what you love? Join the Front of House team at Fellini's Trattoria as the front of house Supervisor.

Fellini’s Trattoria is HSW’s newest addition, located at the New Farm end of the precinct in front of Ciao Papi. Fellini’s Trattoria is an Italian street food kitchen and bar, inspired by the flavours of coastal Italy and the vibrant energy of Naples.

As the Front of House Supervisor, you will play a key role in the daily operations of the restaurant, supporting the management team while leading by example on the floor. You will help ensure service standards are consistently delivered and that guests receive a memorable experience every visit.

Key responsibilities include:

• Supervise and support front of house operations during service
• Lead, motivate, and assist the FOH team
• Deliver outstanding customer service and resolve guest concerns
• Coordinate bookings, seating, and service flow
• Maintain high presentation and service standards
• Assist with training and onboarding of team members

What we are looking for:

• Previous supervisory or senior FOH experience
• Strong leadership and communication skills
• Passionate about hospitality and guest experience
• Ability to remain calm and organised under pressure
• Professional, positive, and team-oriented attitude
• Availability to work evenings, weekends, and busy periods

Why you’ll love working for us?

• Development opportunities/career pathways.
• 50% team discount precinct wide.
• Wellbeing initiatives including team yoga, run club and access to independent confidential counselling services.
• Team recognition rewards.
• Extra week of annual leave after 5 years of service.
• A collaborative and inclusive work culture, where your contributions truly matter.

Our Culture:

At Artemus Group, joining our team means becoming part of a dynamic community committed to fostering connection, celebrating local flavours, and delivering exceptional experiences every day. We are dedicated to cultivating a diverse and inclusive environment, where our core values—Guest Focused, A Community, Vibrant, Proud, and All In—serve as the foundation of our culture. These principles guide our actions, shape our workplace, and ensure that we consistently uphold a standard of excellence in everything we do.

Here at Artemus Group, we play, we revel, we indulge and embrace life to its fullest. We are makers of epic experiences for our guests.

Join us in building the future of Artemus Group by supporting our growth with the best talent in the market!