Housing & Homelessness (HHS) Coordinator

Hume Office – Shepparton (VIC)

Part Time Basis

• Competitive salary: $55.39 per hour (dependent upon experience and qualifications)
• Generous motor vehicle allowance
• Laptop + mobile phone included.
• Part Time Basis – 30.4 hours per week
• Position based at our Shepparton Office ( Maude St) servicing  Hume Region (VIC)

About us

Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care, housing, support, and tenancy services. We employ more than 1,000 staff across Victoria and Tasmania.

Your new role

Wintringham is seeking a dynamic and proactive individual to join our Housing & Homelessness Support team on a part time basis 30.4hours per week. In this multifaceted role, you will oversee the Housing Support and Outreach and Carefinder Programs across the Hume region. 

Reporting to the Manager - Housing and Homelessness Support – Regional Victoria, you will provide support, supervision and mentoring to the Hume Housing and Homelessness Support  team and work collaboratively with the other Coordinators and Portfolio Managers to ensure a collaborative team culture is maintained

Your responsibilities and duties will include:

• Demonstrate leadership across the Housing and Homelessness Support (HHS) portfolio and work collaboratively with all areas of Wintringham to ensure coordinated service responses.
• Appropriately manage performance of the Housing and Homelessness Support Services’ team through coaching, supervision, debriefing, regular informal and formal performance feedback and reviews, and professional development support.
• Establish and maintain positive relationships across homelessness, age care, community and health services across the region.
• Represent and work collaboratively with Primary Health Networks, Age Care Provider, Homelessness Networks, Homes Victoria and key stakeholders in the homelessness sector.
• Supervise and monitor caseloads and provide crisis interventions to meet the needs of people with multiple and complex needs.
• Promote a non-institutional philosophy within the programs by recognizing and promoting the rights of Wintringham clients.
• Ensure duty of care to both clients and staff is adhered to at all times.
• Ensure privacy and confidentiality is adhered to at all times.
• Oversee and ensure compliance to relevant legislative standards and guidelines across the relevant programs.
• Review client file documentation across program areas to ensure the timely and accurate recording of information and monitor service delivery for quality.
• Respond to client feedback and complaints in line Wintringham policy and procedures

What we will require from you:

You will have a relevant tertiary qualification in Social Work, Welfare or Community Services or equivalent, current drivers license, and first aid (level 2), as well as:

• Demonstrated experience in a leadership role supporting clients experiencing homelessness with varying levels of complex psychosocial needs.
• Demonstrated experience working and leading within a case management/case coordination framework
• Proven commitment to excellence, accountability and innovation in best practice service delivery in the fields of homelessness, housing support and age care
• Experience delivering services within social and community services programs including housing and homelessness support services.
• Knowledge of Commonwealth and State government policies, standards and compliance requirements
• Well-developed communications skills and the ability to engage with people from varying backgrounds
• An understanding of the Housing and Homelessness Service sector, My Aged Care, NDIS and other relevant service and regulatory systems.

This sounds great! How do I apply?

For more information about this role, a copy of the Position Description can be accessed here 

Applications can be directed to Maria Tohill and submitted via the Wintringham website.  Please submit a Cover Letter to accompany your CV outlining how you meet the key selection criteria.

Please upload your documents in PDF Format.

Applications close on Thursday 10^th  of April 2025 at 5pm.

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences, our Inclusion Statement may be accessed here. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at inclusion@wintringham.org.au

Successful applicants may be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having three doses of a COVID-19 vaccine as well as the 2025 Influenza Immunisation before commencing employment, and must provide evidence.