Customer Service Officer
Job No:
ILA340915
Location:
Carrington
integratedliving operates a fantastic Customer Service Centre based in Carrington. We are currently seeking to expand our team with the addition of customer service superstars!
Our Customer Service Officers (CSO’s) provide contact support to our current and potential new clients, community vendors and Support Workers in the field. CSO’s are the first point of contact for information on services, packages, and all things integratedliving.
- Full Time position!
- 7 day rotating roster!
- Do you have exceptional customer service skills?
- Can you sensitively take a compliant from a distressed person?
- Can you quickly and accurately record a brief summary of conversations in a database?
- Are you looking for flexible hour shifts? Maybe you need to work around your family commitments, your children’s school hours or your own study schedule.
- Do you understand that some people need assistance, even when they are not having the best days?
If you answered Yes to these questions, this is the job for you!
If you have the ability to problem solve, think outside the box and are adaptable to an ever-changing industry we want to hear from you!
Benefits for you
We offer a growing range of benefits including:
- Tax benefits through salary packaging options as a not-for-profit organisation
- Regular hours to suit your work-life balance
- Professional development, employee award programs and career progression opportunities
- A career with purpose - the opportunity to make a real difference in the community and our client’s lives
- A safe and healthy workplace culture which promotes diversity and mutual respect
- Exclusive employee benefits & discounts with health and financial providers
- EAP support with 'no cost' access to wellness services
About Us
integratedliving is an industry-leading provider known for its approach to person centred care. We are committed to delivering optimal health and wellbeing outcomes for our rural, regional, and remote clients. Our culture is dynamic, we move quickly and provide services that allow them to stay home, where they want to be.
For more information please click here for a copy of the position description.
If you have the drive, commitment, and desire to help improve individual health outcomes and strengthen your local community then we welcome your application.
integratedliving Australia values diversity and promotes understanding and inclusion of all people organisation wide.
Our workforce proudly reflects the local communities we live and work in and we actively encourage all applications.
We are a 2023 Circle Back Initiative Employer - we commit to respond to every applicant.
Please note: The New South Wales Government’s current Public Health Order has mandated all in-home and community aged care workers such as integratedliving team members to be appropriately vaccinated. To comply with this government mandate, integratedliving will require evidence of your COVID-19 vaccination status to check compliance prior to employment.
https://integratedliving.org.au/work-with-us/careers-with-us
Work With Us
Careers with Us, Volunteer or Partner with Us.
Do something meaningful for others, for yourself and for your community. Be challenged and rewarded, while helping people who need care and support, to remain in their own homes. Every day is different, and your customers will amaze you, shock you and most of all inspire you. Be part of an organisation that fosters flexibility, values support, and keeps people connected.
Have more than a career: progress with purpose.