About Inner West Council

Inner West Council is among Sydney’s larger local government agencies looking after a vibrant community of 201,000 people living in some of the inner city’s most vibrant, creative, liveable and diverse suburbs.

As we continue to deliver quality, innovative and inclusive programs and services, we would love it if you can join in our journey towards becoming the best council for our community.

We are committed to the principles of Equal Employment Opportunity, WHS, sustainability, continuous improvement and business excellence. The community is at the heart of the organisation and Council puts its values of Integrity, Respect, Innovation, Compassion and Collaboration at the centre of everything that we do.  We are here to be of service to the community and make Inner West a great place to be. We expect commitment to these values from all employees in performing their respective roles.

We offer flexible career life balance with hours that allow you to relax and recharge. We offer a variety of flexible work arrangement options (e.g. flexible hours and working from home) where appropriate giving you even greater quality of work life balance.

Permanent employees benefit from our great value gym membership from $15.50/week giving access to a vast network of gyms in Sydney.

About the role

As an internal specialist within the Service Transformation Team, this position enables and positively influence the ongoing transformation of Inner West Council in line with its strategic purpose and objectives.

The Business Improvement Facilitator plays an important role in building a continuous improvement culture across all areas of Council. This position is one of influence and collaboration that requires a strong sense of curiosity and the ability to foster strong relationships with key people across the organisation to deliver a suite of improvements.

This includes playing a key partnering role in driving and facilitating business improvement across the organisation, embedding business excellence principles and practicing change management to create an environment and culture of sustainable business success and ensures delivery of best value and efficient services for our customers and community.

The position is responsible for identifying and undertaking (and enabling others to undertake) organisational projects that improve customer experience, operational efficiency and effectiveness. The position will have a high level of interaction across the organisation and will involve extensive, ongoing collaboration and coordination across all service units. This is very much a ‘hands-on role that requires someone with significant energy and drive, as well as highly developed experience in facilitating productive relationships, delivering results and successfully driving change.

Please read the Position Description to familiarise yourself with all the requirements and conditions of the role. 

Remuneration

$110,097.00 - $123,308.12 + 11% Superannuation

Some of the required skills, experience and qualifications 

1. Tertiary qualifications in business improvement or quality and/or demonstrated relevant experience

2. Demonstrated experience applying a range of business improvement methodologies (including Six Sigma or equivalent quality management systems) that deliver measurable and sustainable business improvements

3. Highly developed facilitation and presentation skills with demonstrated experience and well developed ability to articulate complex concepts and put forward compelling arguments and rationales both verbally and in writing

4. Proficient in the use of the Microsoft Office suite with advanced Excel skills

Enquiries

Francesca Simpson, Manager  Service Improvement on 9392 5974

Closing Date

Sunday 23 June 2024, 11:30PM

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How to Apply

We recommend you read the Position Description for the role to make sure your application addresses the requirements of the position. Council is an equal opportunity employer and welcomes all applicants. Please advise us within the application if you need support, reasonable adjustments to participate successfully in the recruitment process.

All new workers must be and remain fully vaccinated against COVID-19 prior to beginning their work or hold a valid medical contraindication.

Eligibility for employment/Pre employment Checks

Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks as required for the position. This may include police records checks, certified copies of relevant qualifications, Driver’s Licence and proof of work rights in Australia (please refer to the Position Description for the specific qualifications/requirements for the role).  Copies of any sighted documents will be kept by IWC for its records as proof of verification.

For more information about work rights in Australia please visit the Department of Home Affairs website.

Inner West Council is a Diversity employer. We encourage applications from all candidates.

Council is committed to reconciliation and strongly encourages Aboriginal & Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds and mature aged workers to apply.