Marketing and Administration Coordinator
Job No:
JBC1074364
Location:
Northern Beaches & Northern Suburbs
About the role:
This position is full time 38hrs
Monday - Friday 9am - 5pm, Office based at Frenchs Forest
The Marketing & Administration Coordinator position is a unique opportunity to work across the Just Better Care Business. The position provides comprehensive, high quality and detailed marketing and administrative support to the Just Better Care office. The Marketing and Administration Coordinator is responsible for customer service relations, supporting local area marketing initiatives; supporting intake processes to ensure effective and efficient operations and ensuring the smooth running of the office. The Marketing and Administration Coordinator provides a courteous, knowledgeable and reliable liaison between internal and external stakeholders. A professional and enthusiastic image must therefore be maintained at all times.
Main Duties and Responsibilities:
- Administrative Support: Provides administration support to the operational team of Just Better Care
- Customer Support: Manage customer service emails and handle customer inquiries with professionalism and care
- Local Area Marketing: Assist in developing and executing local area marketing campaigns
- Social Media & Content Creation: Generate and schedule engaging content across various social media platforms. Actively engage with followers to build community and manage the social media to increase brand visibility and engagement.
- Copywriting: Write persuasive marketing copy for items such as Staff and Community Newsletters and other marketing collateral.
- Project Coordination: Provide daily support to the Clinical and Service Operations Manager including managing various projects across the business.
About us:
Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. For over 15 years, we have been supporting older people, and people living with disability, to live independently in their own homes and stay connected to their local community.
Our friendly, compassionate and experienced team makes this possible.
About you:
- Relevant qualifications
- Excellent interpersonal skills with a customer-focused approach
- Experience in customer and/or administrative support
- Experience in digital marketing; social media management and content creation
- Experience using mail chimp and/or other email marketing tools to create email marketing templates and campaigns
- Ability to work with limited supervision and as part of a team
- Demonstrated high level of computer literacy and ability to adapt to new technologies
- Current and clear Criminal Record Check
- A current driver’s licence.
If you require further information or a copy of the Position Description, you can contact Bettina Esposito, Manager Clinical and Service Operations for a Confidential discussion P: 02 9934 9926 or E: bettina.esposito@justbettercare.com
Possible starts with you!
What We Offer
Flexible work hours
Work the hours that suit you, so you can easily juggle life's other commitments.
Work close to home
Work local, and assist people in and around your own community.
Training
Grow your knowledge and skills with our training programs and online Learning Management System.
Employee Assistance Program
If you ever need additional counselling or support, we're always here to help.
Weekly Pay
Stay on top of your cash flow and your everyday expenses with weekly pay.
Recognition Programs
We have local and national program in place to reward and recognise our team members.
