Business Development Manager

The Role

We are currently looking for a full time (38hrs per week),  Business Development Manager to join our Northern Beaches and Northern Suburbs team. 

As a Business Development Manager at Just Better Care, your primary objective is to foster sustainable business growth by expanding our market presence, building relationships, cultivating partnerships, driving referrals and identifying new business/growth opportunities. The Business Development Manager is required to maintain extensive knowledge of current market conditions within the in-home aged care & disability services sector to identify and seek out sustainable business growth opportunities. Your proactive approach, coupled with strong interpersonal & relationship building skills, will be instrumental in achieving growth objectives. Operating within a dynamic, ever-changing environment, you will collaborate with the team to set strategic goals and implement effective & targeted growth strategies.

Key Responsibilities

• Collaborate with the team to establish growth-oriented objectives and devise strategies to expand our customer base and achieve growth targets.
• Identify and explore new market opportunities, develop plans, and execute initiatives to drive growth in untapped markets.
• Identify and implement targeted marketing campaigns to support sustainable business growth in established markets & programs.
• Conduct market research, pursue potential leads, and guide them through the process.
• Establish and maintain relationships with key organisations to facilitate partnership opportunities.
• Manage existing relationships with partner organisations/brokers, review contracts, and identify upselling opportunities in consultation with management.
• Represent Just Better Care at industry expos, networking events, and community forums to build relationships and generate referrals.
• Develop and maintain strong connections with industry stakeholders to support business growth.
• Devise and execute marketing and branding strategies aligned with business objectives to achieve KPIs.
• Develop targeted communications to enhance brand awareness, and generate enquiries to drive lead generation.
• Optimise Customer relationship management (CRM) systems i.e. Salesforce to drive contact strategies and derive customer insights from targeted marketing efforts.
• Prospect for new business opportunities by networking, cold calling, advertising or other means of generating interest. 

• Develop a rapport with new business opportunities, and set targets for growth and provide support that will continually improve the relationship.
• Grow and retain existing accounts by presenting new solutions and services to partner organisations.

Required Capabilities and Experience:

• Proven track record in business development or relevant roles, with a minimum of three years' experience.
• Previous employment experience in the health/aged care, for profit, community services sector.

• Goal-oriented mindset with a self-motivated drive to achieve growth & performance targets.
• Strong interpersonal skills and ability to build positive relationships with diverse stakeholders.
• Commercial acumen to identify and capitalise on growth opportunities.
• Proficiency in time management, planning, and communication.
• Familiarity with CRM systems (e.g. Salesforce, Mail Chimp) and Microsoft Office suite.
• Possession of a current NSW Driver's License and willingness to travel across the Northern Sydney Region.
• Compliance with relevant NDIS screening checks/Criminal Record Check.

Our office is located in Frenchs Forest. You will work as part of a, friendly and dedicated multi-disciplinary team. We offer a fun, friendly & supportive work environment, team social events and competitive salary & benefits. 

Further Information:

If you would like to obtain a copy of the position description or discuss this opportunity further please call Bettina Esposito, Manager Clinical and Service Operations on P: 02 9934 9926.

In order to be considered for this role applicants should submit a current resume and cover letter addressing the essential criteria. The successful applicant must be willing to undergo a National Criminal Check.

Application closing date 24 May 2024.

If you would like to join our growing team and become part of our friendly, professional network please apply today by clicking on “Apply for this job”. Possible starts with you.