Rostering Team Leader
Job No:
JBC20242268
Location:
Sunshine Coast
Full Time Roster Team Leader (Covering Maternity Leave)
Full Time Roster Team Leader (Covering Maternity Leave)
Just Better Care is Australia’s leading supplier of in-home support, enabling people to live independently, maintain their personal and social connections and enjoy a better quality of life. Just Better Care is seeking to employ a Full Time Rostering Team Leader to be part of our enthusiastic and professional team. You will work in a collaborative and consultative manner to ensure our services not only meet but exceed our client’s expectations. For the right applicant role has potential to continue after the maternity leave.
Our Mission:
To consistently provide just better care to every one of our customers, by empowering them to choose what they believe helps them to live as independently as they can and for as long as possible
This role will involve;
Scheduling a team of support workers to provide in home care
- Full time in-office role Monday- Friday, no flexible working options.
- Experience leading a small team.
- Experience in Health care and disability sector preferred.
- Experience scheduling preferably in Alaya Care.
- Capability to do after hours point of call in absence of the full time after hours co-ordinator.
- Provide efficient support to roster changes with minimal disruption to clients and staff.
- Provide customer service with effective and positive communication with all stakeholders.
- Quick response to fill emergency shifts.
- Administration tasks and compliance.
- Answering inquiries from customers and families.
- Proficient in systems and company protocols.
About you
- Commitment to engage and align with Just Better Care Mission, Motivation and Mission in Action.
- Previous experience in Rostering required.
- Demonstrated ability to analyse and problem-solve with attention to detail.
- Demonstrated experience in customer service.
- Strong organisational abilities, including effective time management and ability to prioritise in a busy work environment.
- Strong computer skills including database management and Microsoft Office applications (particularly, Word, and Outlook).
- Demonstrated ability to record, report and maintain information.
- Demonstrated ability to work independently and as part of a team.
What you will need:
- Current and satisfactory Criminal Record Check
- Current and satisfactory NDIS Workers Screening Card & Blue Card
Next steps:
If you would like to join our growing team of Community Support Professionals and become part of our friendly, professional network please Apply today.
Just Better Care recognises the value of equal employment opportunity and is committed to promoting fairness, equity and diversity in its workplace. Aboriginal and Torres Strait Islander are encouraged to apply
What We Offer
Flexible work hours
Work the hours that suit you, so you can easily juggle life's other commitments.
Work close to home
Work local, and assist people in and around your own community.
Training
Grow your knowledge and skills with our training programs and online Learning Management System.
Employee Assistance Program
If you ever need additional counselling or support, we're always here to help.
Weekly Pay
Stay on top of your cash flow and your everyday expenses with weekly pay.
Recognition Programs
We have local and national program in place to reward and recognise our team members.
