Recruiting for a Full Time Home Care Package Care Partner

We are currently looking for an experienced Home Care Package Care Partner, or registered nurse or enrolled nurse to join our Sunshine Coast team Monday to Friday, 8.30am – 4.30pm.  You will be joining a growing national network where you can make a difference and practice your skillset and values in a positive, friendly and administrative work environment in Home Care community. 

The Care Partner performs an integral role in assisting in individualised services being delivered to our customers in their homes, ensuring our participants can remain living their optimal lives, safely at home for as long as possible. 

About us:

Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. For over 20 years, we have been supporting older people, and people living with disability, to live independently in their own homes and stay connected to their local community. 

Our friendly, compassionate and experienced team makes this possible.

Duties and responsibilities may include:

• Undertaking Assessments of participants in their homes
• Ensuring follow up to reduce risks, refer allied health, order equipment etc and evidencing
• Ongoing case management supporting participants in clinical and holistic needs
• Monitoring and communicating on the participant’s wellbeing and reporting on progress of participants including, but not limited, to care assessments, care plans and health care plans
• Documenting participant’s goals, progress and outcomes (journey) using person centred, wellness, reablement and ablement supporting strategies (progress goals and outcomes)
• Undertake administrative duties including data entry, processing invoices, following up participant enquiries, ensuring documenting all interactions to ensure program Guidelines are followed and ongoing compliance is achieved etc.
• Ensuring evidence is gathered and uploaded including quotes, confirmation of delivery of products and services etc.
• Liaise with relevant community based agencies and service providers to ensure an integrated and cohesive approach to service delivery and to ensure standards are met in accordance with program objectives
• Assist in participant service schedules including service planning, confirmation and short notice placements or cancellations
• Work with participants with their budgets and monitor participants’ budgets in accordance with program guidelines.
• Communication with key stakeholders, internally and externally.
• Community Engagement:- engagement with key community stakeholders, promoting Just Better Care
• Documenting all evidence requirements in line with Compliance, ensuring 100% Compliance
• Overseeing and managing participants Budgets (Govt Funding)
• Working with or under the guidance of medical practitioners and Allied Health professionals
• Ensuring that all services are provided in a caring and respectful way in accordance with Just Better Care’s policy and procedures, legislative requirements and program specific guidelines (i.e. Home Care Program – Support At Home Program)
• Providing training, coaching and guidance to Community Support Professionals, Enrolled Nurses and Support Staff/Care Partner colleagues as required
• Conducting skills assessments of Community Support Professionals performing complex care services as required
• Demonstrating a commitment to best practice and evidence of continued professional development
• Participating in staff meetings and attending training opportunities when required
• Occasional Wound Care (Clinical Care Partner Only)
• Ensuring that all services are provided in a caring and respectful way in accordance with Just Better Care’s policy and procedures, legislative requirements and program specific guidelines
• Liaison with Aged Care Assessment Team (ACAT), My Aged Care (MAC) Portal, PRODA and other regulatory bodies
• Assist participants to access other alternative services where the services are no longer meeting their needs

• Identify and participate in personal professional development.
• Apply and uphold principles of equity and anti-discrimination in the workplace and adhere to organisational and legislative Health, Safety and Environment requirements
• Auditing of participant files regularly to ensure compliance
• Conducting skills assessments of Community Support Professionals who perform complex care services as required
• Demonstrating a commitment to best practice and evidence of continued professional development
• Participating in staff meetings and attending training opportunities when required
• Any other duties as required to meet the ongoing needs of the organisation

What you will need:

• Advanced computer skills (CRM)  (MUST)
• Advanced administration skills and organisational skills (MUST)
• Ability to multi-task and work in a fast paced working environment  (MUST)
• Strong skills in prioritising and problem solving (MUST)
• Superior customer service skills  (MUST)
• Ability to work in a wellness model – reablement and enablement
• Demonstrated strengths in team work and working autonomously
• Previous experience in KPI’s and working to deadlines
• Current CPR / First Aid Certificate
• Current and satisfactory Criminal Record Check
• Current and satisfactory NDIS Screening Card and Working With Children Check  
• Current Australian Driver’s Licence

Desirable:

• Previous experience in the home care package, community care or health/aged care sector
• Understanding of Home Care Package program Guidelines and Compliance or previous community nursing experience
• Minimum Bachelors in Nursing - Current AHPRA
• Enrolled Nurse - Current AHPRA

Next steps:

If you would like to join our growing team and become part of our friendly, professional network, and you are enthusiastic about administration work and following attention to detail, please apply today. Possible starts with you.

Just Better Care recognises the value of equal employment opportunity and is committed to promoting fairness, equity and diversity in its workplace. Aboriginal and Torres Strait Islander are encouraged to apply