Care Partner – Aged & Community Care (9-Month Maternity Leave Contract)
Just Better Care Gold Coast
 Gold Coast |  Full-time | Make a real difference, every day!

Looking for a meaningful role where you can build relationships and support people to live independently in their own homes? Join a team that cares as much as you do.

About the role:
We’re seeking a passionate and organised professional to join us on a 9-month maternity leave contract (with the possibility to extend), supporting our Aged Care clients as an Care Partner (HCP).

The successful candidate will initially step into the role of Aged Care Support Advisor, supporting our Home Care Package (HCP) customers with personalised, high-quality care coordination.

With the national transition to the Support at Home Program in July 2025, this role will evolve into the newly created Care Partner position – offering the opportunity to be part of an exciting reform and play a key role in shaping how care is delivered into the future.

In this role, you will:

• Assess clients’ needs and develop tailored care plans.
• Coordinate services and work with families, staff, and health professionals.
• Review and adjust care plans as needs change.
• Empower clients to understand their rights and available supports.
• Monitor budgets and ensure services are delivered in line with funding and care goals
• Ensure services are delivered safely and meet quality standards.
• Advocate for clients' rights and ensure they receive necessary support.
• Collaborate with internal and external teams for seamless care delivery.
• Monitor service delivery to maintain high standards and address any issues.
• Provide ongoing education to clients and families about available services and funding options.
• Keep accurate and up-to-date documentation for all client care.

About you:
You’re driven by purpose, with a strong foundation in care coordination and a flexible, team-first attitude. You love building genuine connections and being part of a trusted community care provider.

You’ll bring:

• Experience in case management, aged care coordination or similar
• Strong understanding of HCP and/or community aged care services

• Excellent time management, problem-solving, and interpersonal skills
• A proactive approach to change and professional growth
• Ability to work as part of a team and maintain good working relationships
• Current driver’s licence

Desirable:

• Relevant qualifications in Aged Care, Community Services, or Health (Cert III/IV or equivalent)
• First Aid / CPR certification
• Previous participant service coordination experience in the health/aged care, non for profit, community services sector.
• Experience in the application of a Quality Improvement Program.

What we Offer:

• Free onsite parking and no weekend work.
• Casual Fridays and a regularly stocked snack station
• A supportive team environment with professional development opportunities.
• Access to an Employee Assistance Program and staff recognition programs.
• A chance to shape the future of aged care alongside a passionate team

Why Join Just Better Care?

Be part of a compassionate, customer-focused organization that values your skills and offers opportunities for career growth in the aged care sector. If you are passionate about making a difference in the lives of others, we would love to hear from you!

Ready to Make a Difference?

Apply today and join our Gold Coast team as Care Partner – where your role truly matters!