After Hours Coordinator (Work From Home – On-Call)
Job No:
JBC20250700
Location:
Mascot
Location: Mascot (Remote/Work from Home)
Service Areas: Eastern Suburbs, Inner West, Sutherland, and St George
Hours:
- Weekdays (Mon–Fri): 6:00am–8:00am & 6:00pm–10:00pm
- Weekends & Public Holidays: 6:00am–10:00pm
At Just Better Care, we provide in-home disability and aged care services that empower people to live independently. We believe everyone—regardless of age or ability—deserves access to the support they need to live life on their own terms. We CARE deeply about both our customers and our team.
We are currently seeking a dedicated and reliable After Hours Coordinator to join our team on an on-call, work-from-home basis. This critical role helps ensure that our customers receive timely support and service outside of regular office hours.
About the Role
This role is ideal for someone who thrives in a fast-paced environment, has strong coordination skills, and is passionate about making a difference in their community. You’ll be responsible for handling after-hours calls, coordinating urgent care requests, and providing support to our field staff and customers.
What We’re Looking For
- Proven experience coordinating in-home or community-based support services
- A strong customer service mindset and the ability to stay calm under pressure
- Understanding of Consumer Directed Care and/or Person-Centred Practices
- Excellent communication skills—both written and verbal
- Strong computer skills, with confidence using MS Word, Outlook, and PowerPoint
- Experience using care or information management systems is an advantage
Why Join Just Better Care?
- Flexible, work-from-home opportunity
- Be part of a caring, supportive, and passionate team
- Make a real difference in your community
- Play a key role in delivering high-quality support outside normal business hours
Interested
If you have questions or would like to know more about this opportunity, please reach out to: hr.es@justbettercare.com
Possible starts with you!
What We Offer
Flexible work hours
Work the hours that suit you, so you can easily juggle life's other commitments.
Work close to home
Work local, and assist people in and around your own community.
Training
Grow your knowledge and skills with our training programs and online Learning Management System.
Employee Assistance Program
If you ever need additional counselling or support, we're always here to help.
Weekly Pay
Stay on top of your cash flow and your everyday expenses with weekly pay.
Recognition Programs
We have local and national program in place to reward and recognise our team members.
