Residential Manager

Job No: JPR1924
Location: Geraldton

About Us:

Juniper Hillcrest Residential Aged Care Home is an integral part of the Geraldton community, dedicated to providing older individuals with the opportunity to stay close to their loved ones and maintain strong connections with the local community. We are seeking a dynamic and compassionate Residential Manager to lead our 80-bed facility, which offers a range of services including dementia care, with comprehensive on-site hospitality services and diverse health and clinical care disciplines.

The Role:

As the Residential Manager, you will be an exemplary leader committed to delivering exceptional customer experiences and leading a dedicated team at Juniper Hillcrest. Your role will involve:

  • Leading with Excellence: Drive exceptional customer experiences and foster a high-performing team dedicated to delivering superior care.
  • Operational Mastery: Oversee and streamline daily operations to ensure smooth, efficient, and compliant functioning of the residential care home.
  • Strategic Leadership: Develop and execute strategies to manage complex operations, achieve key results, and adapt to industry reforms.
  • Team Development: Cultivate and lead a diverse team across clinical, hospitality, and care disciplines, supporting their growth and performance.
  • Community Engagement: Build and maintain strong relationships with local community groups to enhance resident well-being and integrate Juniper Hillcrest into the fabric of the community.
  • Financial Stewardship: Manage budgets and financial resources effectively, ensuring the sustainability and financial health of the facility.
  • Compliance and Standards: Ensure adherence to Aged Care Quality Standards and navigate the evolving regulatory landscape with confidence.

Key requirements:

  • Hold a qualification in Business, Leadership, or a Clinical field, with current AHPRA registration where applicable.
  • Possess a working knowledge of the Aged Care Quality Standards.
  • Demonstrated leadership and people management experience with a proven ability to drive change.
  • Skilled in developing, implementing, and evaluating business and financial plans.
  • Proficient in utilizing information management systems for reporting and decision-making.
  • Ability to establish and maintain strong relationships with key stakeholders.
  • Excellent problem-solving abilities and effective verbal and written communication skills.
  • Must undergo a National Criminal History Check and provide a statutory declaration regarding any criminal convictions.
  • Proficient in Microsoft Office and other relevant business software.
  • Must satisfactorily pass all Key Personnel checks, including bankruptcy and police clearance.

What’s on Offer:

  • Lead a dedicated team to achieve outstanding outcomes
  • Supportive leadership team and collaborative colleagues
  • Competitive salary with the option to salary package a fully maintained vehicle
  • 5 weeks annual leave
  • Not-for-profit tax saving benefits of up to $18,550 per annum

How to Apply:

If you are an accomplished leader with a passion for aged care and community engagement, we encourage you to apply. Please submit your resume and a cover letter of no more than two pages outlining your experience and qualifications.

For any inquiries, please contact Rachel in Recruitment at 6119 6111

Apply Now

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Juniper's recruitment applications are hosted by external service providers who also recognise the importance of privacy. By proceeding with your application, you acknowledge that your personal information will be hosted by these external service providers until such time as you elect not to have your information stored on these external hosted sites.


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About Us

At Juniper we are proud to be one of Western Australia’s biggest non-profit, local aged care providers, championing individualised care that keeps our customers connected to the people, passions and places they’ve always loved.

We want to empower all older Western Australians to hold onto their independence and identity as they journey into old age, supporting them to take pleasure in a life well lived. We do this through our commitment to exceptional care, accommodation and support services in Home and Community Care, Residential Aged Care, Transition Care and Retirement Living communities.

Our roots extend back to 1949, when we opened our doors in Mt Lawley to 12 older women widowed by the second World War. Today, we remain local through-and-through, dedicated to the changing needs of Western Australians. That’s why we’re located right across the state, from remote areas of the Kimberley, in the Mid West, across the Wheatbelt, through the Great Southern and within Perth and the Peel region.

Our services allow older Western Australians to continue living close to family and friends and within the communities they love. We understand the importance of community and culture – which is why we put it at the heart of everything we do.

We are a community of carers that live by our values of welcome, respect, compassion, hope and courage. We’re your partners in helping you keep the unique bits of who you are, and we do this through expertise, compassion and kindness every step of the way.