Account Manager (Occupational Health Services)

Job No: KIP1107
Employment Type: Full Time
Location: Adelaide, Melbourne, Sydney, Perth

 

  • Join our experienced, supportive Account Management team
  • Exciting growth opportunities and a chance to make an impact
  • Competitive base salary plus incentives, based Adelaide, Melbourne, Sydney, Perth

Join a fast-growing, tech-driven occupational health provider with a unique offering, experiencing high service demand and exciting opportunities for growth.

Let the Journey Begin

We’re thrilled to be growing our team and seeking an additional Account Manager to meet the increasing demand for our occupational health services.

In this role, you’ll be at the heart of managing and expanding client relationships, delivering exceptional service, and ensuring every client experiences that ‘delight factor’. Your expertise in occupational health services and legislative requirements will be key to providing tailored solutions that drive both client success and business growth.

What makes this opportunity truly exciting? KINNECT stands out as a technologically advanced leader in the occupational health space. Our cutting-edge solutions and unique service proposition continue to attract clients, setting us apart in the industry and giving you a strong platform to drive success.

Key Responsibilities

  • Client Portfolio Management Nurture and manage key accounts, ensuring outstanding service delivery and client satisfaction.
  • Service Delivery & Client Engagement – Proactively engage with clients, address concerns, provide tailored solutions, and create a ‘wow-factor’ experience.
  • Service Expansion & Account Growth – Identify opportunities to expand Kinect’s service offerings within existing accounts driving business growth.
  • Client Onboarding & System Tailoring – Oversee the seamless implementation of Kinect services, including system setup, customisation, training, and ongoing support.
  • Inter-Departmental Collaboration – Identifying opportunities for streamlining and improvement within all KINNECT departments, ensuring customer sustainability and satisfaction.

Hear from the Team!

As an Account Manager, I find immense satisfaction in the dynamic nature of my role, which allows me to interact with a diverse range of clients and industries. The opportunity to tailor our services to meet specific client needs and witness the positive impact of our solutions on their workforce is truly rewarding.

Working at KINNECT is an incredibly fulfilling experience due to the company’s strong commitment to employee well-being and professional development, offering a wide variety of perks. The positive and supportive culture within the team encourages innovation and collaboration, making it a place where ideas are valued, and contributions are recognised. - Nick, M Account Manager, Gold Coast

Why KINNECT?

At KINNECT, we are proud to be Australia’s largest privately owned Occupational Health provider, dedicated to helping thousands of workers thrive every year. We deliver a comprehensive range of Occupational Health services, supporting clients at every stage—from hire to retire.

Joining KINNECT means becoming part of a values-driven team where innovation, collaboration, and excellence aren’t just ideals—they’re the foundation of everything we do. Our culture isn’t just a buzzword; it’s what fuels our success and makes KINNECT a truly exceptional place to grow your career.

Why choose KINNECT?

  • Work-Life Balance: Enjoy flexible hours, work-from-home options, and part-time opportunities to suit your lifestyle.
  • Exciting Travel Opportunities: Explore diverse industries and workplaces across various locations.
  • Tailored Training & Support: Benefit from personalised training, structured supervision plans and Emerging Leaders Program.
  • Endless Career Growth: With KINNECT, the sky’s the limit—enjoy countless opportunities for professional development and career progression.
  • Vibrant Team Culture: Celebrate your birthday with a paid day off, join in on regular social events, and take part in monthly incentives that reward your hard work.
  • Flexibility & Perks: Including Flexibility to buy additional leave days, Paid Parental Leave to support your family journey and Discounted Health Insurance

About You

  • Technical Knowledge – You have a background in occupational health, allied health, or workplace health services, with a strong understanding of legislation and service requirements.
  • Client Relationship & Account Management Skills – You have a proven ability to manage client portfolios, resolve issues, and identify growth opportunities.
  • Strong Communication & Problem-Solving Skills – You can navigate complex client needs, offer effective solutions, and ensure seamless service delivery.
  • A Growth Mindset – You are motivated to expand service offerings within your portfolio while maintaining high levels of client satisfaction.
  • Tech-Savvy – You’ll be adept at leveraging Carelever, our industry-leading digital platform, to seamlessly integrate and tailor Occupational Health solutions that align with each client’s unique needs—making it a powerful value-add in service delivery.
  •  A Team Player – You collaborate with internal teams to ensure that clients receive top-tier service while contributing to business success.

Ready to Apply?

If this opportunity resonates with you, please submit your application today! For additional details, feel free to contact us at careers@kinnect.com.au.

This position is being directly sourced by KINNECT. We kindly ask that no agencies make inquiries.

 

Apply Now

ABOUT KINNECT

When you work for KINNECT, you work with like-minded people who enjoy a variety of challenges each day. Be a part of the journey as we change lives through creating health certainty at work.

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KINNECT collects personal information about you in order to assess your suitability for employment.  This may include KINNECT contacting your current or previous employer/s or relevant government agencies, and contacting educational institutions to verify qualifications.  

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