Operations Manager - Hume Rd
Job No:
LL286
Location:
Melbourne
Lineage Logistics is the world's largest temperature controlled industrial REIT and logistics solutions provider. We have a global network of over 400 facilities spanning 20 countries across North America, South America, Europe and Asia Pacific.
Working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage Logistics team, you are a critical link in the food supply chain.
The Asia Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore, with more than 2000 employees.
As part of our continuing transformation and growth journey, we are now looking to appoint an Operations Manager for our Hume Rd facility in Melbourne.
Reporting to and partnering with the site General Manager, you will assist in ensuring the facility is operating in a safe, compliant, profitable and cost-efficient manner whilst ensuring the highest level of customer satisfaction and service is being delivered.
We're looking for applications from people with the energy & enthusiasm to support an engaged and high performing team culture. In addition, you'll set the highest standards around safety and efficiency to ensure the very best customer outcomes.
Key KPIs/Deliverables include, but are not limited to:
- Assisting with leading site safety initiatives and be a visible safety champion, ensuring company safety policies and procedures are implemented and followed.
- Role modelling Lineage values and behaviours by leading by example, enabling effective collaboration between teams.
- Ensuring agreed customer service levels ae achieved on a consistent basis and regularly reviewing operational performance and addressing any issues.
- Supporting and managing performance of the team, including reviewing KPIs, ensuring productivity outcomes are achieved and inventory is managed.
- Ensuring daily and weekly labour and resourcing requirements are met.
- Ensuring productivity outcomes are achieved via direct supervision and allocation of tasks.
- Seeking out and implementing continuous improvement initiatives to improve operational performance and increase customer service levels.
- Adhering to and keeping informed of all relevant legislation, product safety and quality issues, scientific and technical developments and industry codes of practice.
To be successful, you should ideally have:
- Extensive experience in a similar role within a cold storage environment.
- Strong understanding of key regulatory rules around a range of commodity types, including blast freezing and chilling, handling, HALAL, EXDOC.
- A strong understanding of key regulatory rules around a range of commodity types including blast freezing, chilling and handling, HALAL, EXDOC.
- Previous experience in an Operations Supervisory capacity, with strong knowledge of administration processes in a 3PL environment.
- Experience leading a medium-sized team of warehouse operators.
- Experience with labour planning and an understanding of costs, productivity and profitability (P&L).
- Experience in managing KPIs to support optimal operational performance & continuous improvement.
- Strong understanding and implementation of safety procedures, product safety, quality and legality issues.
What's exciting about this opportunity?
You'll be joining a values-based business continually striving to create an environment where everyone can feel safe, respected and can contribute to our collective success. You would also be moving into a key leadership role at an exciting time as we consolidate processes and systems to further grow our business and build out world-class standards which are aligned to our customers' strategic objectives.
Lineage Logistics is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.
Our Purpose: Transform the food supply-chain to eliminate waste and help feed the world.
Our Vision: To be the world’s most dynamic temperature-controlled logistics company.
Our Values: Safe, Trust, Respect, Innovation, Bold & Servant Leadership.
If you would like to be considered for this exciting opportunity, please complete the application form and submit your CV as a PDF attachment. We would love to hear from you!